Retail Assistant

Independent Living Specialists (ILS) have evolved over the last 16 years, to position itself as Australia's leader in healthcare equipment solutions. As our clients move through life, we are there to support them, empowering them to live their most active and independent lives.

We attract talented and committed team members who share our values, in careers spanning occupational therapy, retail and customer service, product innovation, business development and more. Move your career forward with ILS.

A unique opportunity exists for a driven Fulltime Retail Assistant at our Wangaratta store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.

Your "New" Day to Day:

• Opening and closing the store and balancing transactions
• Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
• Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
• Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
• Assisting with the administration and stock replenishment duties for the store
• Processing orders and hire contracts
• Driving process efficiency and striving for continual improvement
• Being the face of ILS in the local community and driving relationships with customers and other local businesses

About You:

• You may have a strong Retail background and want to apply your skills in the Allied Health industry.
• You may be studying Occupational Therapy, Physiotherapy, Pharmacy or Nursing and looking for a position where you can adapt your knowledge.
• You will be keen to go above and beyond to interact with your community and increase store exposure
• You will have a customer-centric mindset, because at ILS we are all about the customer!
• You will be well presented, professional and courteous
• You will have fantastic interpersonal skills and love connecting with people from all walks of life
• Have a genuine desire to help others with your knowledge and abilities.
• You will have second to none administration skills, including the ability to prioritize your time
• You may have SAP experience, which is not required but is highly valued.
• You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities

What's In It For You:

• Competitive salary package
• Commission
• Employee benefits and rewards
• Professional and supportive team environment
• Ongoing extensive training and coaching
• Company Paid Parental Leave
• Birthday leave day
• Volunteer leave day

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia and Workers check information i.e. Working with Children Checks, Police checks.

https://ilsau.com.au/about-us/