AddressJoin Our Team at Grain Cru!
Are you a customer service enthusiast with a passion for quality beverages? Do you thrive in a dynamic environment where you can expand your product knowledge and contribute to a vibrant team atmosphere? If so, we want you to be a part of our team at Grain Cru!
Position: Retail Assistant
Location: East Vic Park & Carlisle
About Us: At Grain Cru, we pride ourselves on delivering an unparalleled shopping experience to our valued customers. Our business is built on three pillars: customer service, product knowledge, and store tempo. We believe in fostering a welcoming environment where every customer feels appreciated and every staff member is empowered to excel. We are obsessed with great wine and beer.
The Most Important Aspects of the Role/Rules We Live By:
- Customer Service:
- Greet every customer with a warm and friendly attitude.
- Proactively offer assistance and guidance to ensure a seamless shopping experience.
- Maintain a presence to always assist customers.
- Handle inquiries and concerns with professionalism and courtesy.
- Collaborate with managers when assistance is needed to resolve issues.
- Product Knowledge:
- Continuously expand your knowledge of our products.
- Participate in tastings to familiarize yourself with our offerings.
- Engage with coworkers to learn from each other's expertise.
- Take advantage of opportunities to deepen your understanding through brewery and winery visits.
- Store Tempo:
- Prioritize efficiency by maintaining store organization.
- Face up products during downtime.
- Communicate effectively with coworkers to ensure tasks are completed.
- Foster a lively atmosphere by engaging with customers and coworkers.
- Keep the music upbeat to enhance the shopping experience.
What’s In It For You?
- Collaborations and Brewery Visits: Participate in collaborations with breweries all over WA. Explore new flavours and expand your network.
- Employee Development: Opportunities for advancement within the company.
- Employee Discounts: Enjoy discounts on our diverse selection of products.
- Flexible Scheduling: Accommodate your needs with flexible scheduling options.
- Fun and Inclusive Work Environment: Join a team that values diversity, inclusion, and a positive work culture.
If you're ready to join a passionate team dedicated to providing exceptional customer service and fostering a love for quality beverages, apply today! Please submit your resume outlining your interest in joining Grain Cru.
Grain Cru is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the unique perspectives and contributions of each team member.
We look forward to welcoming you aboard.
