AddressThe Microgrid Power Group was established in New South Wales in 2018 and has since then established offices in NSW, VIC and QLD to meet the growing demand for renewable energy and energy-saving solutions across Australia.
The Microgrid Power team is in search of a skilled Embedded Networks - Retail Energy Sales Professional, that will drive Retail Energy Sales for SME & C&I commercial customers, to join their team. This role is responsible for dealing directly with customers and selling Microgrid Power Retail energy agreements to meet the company goals.
Microgrid Power is a registered electricity retailer and embedded network operator.
We have an exciting opportunity for a highly responsible individual to expand our presence in the Energy Market through our Embedded Network Retail Energy Division called Microgrid Power. This position involves account management of existing customers and cold and warm calling of new potential clients and signing them up as Microgrid Power Retail Energy customers.
The position reports directly to the General Manager – Sales & Communications.
Roles and Responsibilities
- Sell Retail Energy contracts & energy solutions to SME & C&I commercial customers
- Build, manage, and maintain customer contact lists and databases
- Ensure customers understand fully what they are agreeing to before getting Explicit Informed Consent (EIC)
- Obtain Explicit Informed Consent (EIC) for all sales
- Interface and partner with the internal tele-sales team
- Responsible for ensuring that the commercial structure of contracts meets the short and long term commercial objectives of the Business, focusing on maximising revenue opportunities at the lowest optimum price.
- Resolve conflicts and provide solutions to customers in a timely manner
- Maintain a pipeline status within company CRM, reporting the status of accounts and transactions
- Adhere to all scripting and compliance processes to deliver a compliant and positive customer experience.
- In conjunction with the GM Sales & Communications, support the business’ financial objectives by meeting agreed targets
- Working with the MGP Project Manager and other business advisors to ensure that project delivery schedules coincide with agreed site specific ‘Go Live’ dates to optimise the commercial outcomes of projects.
- Have a thorough understanding of the financial performance of all projects, including the early identification of areas of potential exposure.
- Keep abreast of regulatory changes and advise on implications to the business and preparing risk mitigation strategies
- Assist in the continued development of materials and training for MGP sales activities at all levels in conjunction with CEO/COO and MGP GM.
- Assist in the continued review of existing sales related systems with CEO/COO and MGP GM and Executives
- Maintain all internal systems including Pipedrive & other systems implemented from time to time
Essential Requirements
- Minimum 5 years experience in Retail Energy Sales and customer service and support
- Minimum 2-3 years’ experience in understanding & onboarding customers through the Explicit Informed Consent process
- Minimum 5 years experience in selling retail & C&I energy agreements Retail Energy Sales or similar function
Preferred but not Essential
- An understanding of managing the commercial and operational aspects of solar, PPAs, embedded networks, demand control systems, VPPs.
- An understanding of the current challenges faced by the energy industry and MGP target markets.
- Strong alignment with core business values, passionate about excellence in safety outcomes & helping workmates develop to their full potential
- Demonstrated negotiation and conflict resolution skills
Our values guide everything we do at the Microgrid Power Group, allowing us to deliver innovative, customer-centric, industry-best solutions to our valued clients.
- Teamwork - One team that is encouraging and supportive. Collectively we push each other to develop new products and improve our strategy to market.
- Innovation – We are willing to try new things! Where it fails, we change quickly. Where it succeeds, we expand rapidly!
- Integrity - We communicate with our staff and customers honestly. We take pride in giving transparency in our energy savings solutions.
- Creativity - We seek creativity and innovation using imagination to create ways of doing things differently.
Why choose us
- Be at the forefront of providing solutions for a greener future to our valued clients.
- A competitive salary and perks on offer
- A collaborative team environment
- Opportunity to grow and develop your function as the business continues to grow and evolve
- Work with a team of passionate industry veterans committed to providing innovative and seamless solutions to their client groups.
- A strong leadership team committed and dedicated to providing individualised learning and development solutions to enable continuous growth and development.
Following a successful written application, interviews will be held to further determine how you meet the requirements of the position. Please email a copy of your CV and job application to:
Geoff Anson - General Manager, Sales & Communications
*****@microgridpower.com.au
0414 611 ***
The Microgrid Power Group is committed to creating an inclusive and diverse workplace, and we strongly encourage applications from all backgrounds to apply.
