Retail Leadership Positions

Applications are invited for Assistant Captain and/or Captain in Training positions in Norhtern Tasmania.

THE ROLE

At Shiploads, store management are known as Store Captains. In each ship, there is a Captain, Assistant Captain and a Captain in Training. Store Management are responsible for the operation, management, training and success of the store. You are expected to have a clear focus on exceeding customer's expectations of service and lead by example. We call this customer obsession. It is essential that you convey a friendly and inviting manner with a can do, energetic nature.

WHO DO WE NEED?

We are currently looking for management to join our northern stores. The store you are based in may change over time, so you will need to be flexible however consideration is always given to the persons home location.

THE PERSON

You will need to be passionate about retail, gaining satisfaction from successfully assisting the Shiploads' crew to deliver exceptional customer obsession.

You will need to display a high standard of personal presentation where you move and act with purpose.

You should not only enjoy your own work but take pride in the work of your crew around you and celebrate the results of your ship.

At Shiploads we look for unique, inspiring people who understand our Mojo, show this in the way they work, and evolve it.

OUR MOJO

At Shiploads, this is how we embark every day:

• we're energetic
• we obsess over our customers
• we have fun
• we're passionate
• we're unique
• we keep it simple
• we're genuine

SELECTION CRITERIA
1. Exceptional communication skills, with the ability to interact effectively with a broad cross-section of people, most importantly, our customers.
2. A high level of energy, initiative, self-motivation, and discipline, together with the ability to work independently and as a member of a team.
3. A caring nature with the ability to perform duties and assist customers with genuine friendliness.
4. An ability to perform tasks effectively and efficiently with a demonstrated level of understanding of Shiploads mojo.
5. Ability to manage peak work periods and work well under pressure.
6. A high level of personal presentation.
7. Excellent time management and proven organisational skills with the ability to prioritise tasks to ensure deadlines are met.
8. Good mathematical ability in a retail context.
9. A high level of attention to detail.
10. Available to work hours incorporating seven-day trade and attend after hours when required, such as emergency situations.
11. A passion for retail and a passion for providing customer obsession.