Retail Manager

Our client, OSSR Trading Pty Ltd. T/A United Pieface Wagga Wagga, operates a fuel and convenience store under the brand of United (an independent, Australian-owned petrol and convenience company) in East Wagga Wagga, NSW and is focused on providing Australians, quality fuels at competitive prices whilst exceeding customers' expectations with exceptional service.The client is looking for a highly motivated full time Retail Manager who has a passion for retail, a love of customers and a drive to deliver results to join the team in business.You will be responsible for complete management of the store with a focus on customer service, operational efficiency, cost control and growth and help drive the seamless execution and delivery of key business imperatives through the retail network.The managerial and administrative aspect of your role will encompass determining product mix, stock levels and service standards, selling goods, maintaining records of stock, financial transactions and ensuring compliance with occupational health and safety regulations.Minimum Requirements:
AQF Associate Degree, Advanced Diploma or Diploma in the relevant field
3+ years' experience in a similar roleIn this role your main responsibilities include:

• Oversee all aspects of fuel station and convenience store operations, including staffing, inventory management, and customer service.
• Develop and implement strategies to drive sales growth and achieve revenue targets.
• Train, mentor, and motivate team members to deliver outstanding customer service and meet performance goals.
• Monitor and analyze sales trends, inventory levels, and expenses to identify opportunities for improvement.
• Ensure compliance with company policies, procedures, and safety regulations.
• Maintain a clean, organized, and welcoming store environment for customers and team members.
• Create and deliver daily plans and strategies to ensure store & individual budgets/targets are achieved
• Execute & manage visual merchandising within the store
• Maintain awareness of market trends and monitoring competitors
• Maintain records of financial transactions
• Ensure compliance with occupational health and safety regulations
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.

The successful candidate will have a passion for the retail sector, be career focused and have strong management qualities. Other key skills and experience will include:

• Previous experience in retail management, preferably in the fuel or convenience store industry.
• Proven track record of achieving sales targets and delivering excellent customer service.
• Strong leadership skills with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills.
• Solid understanding of retail operations, including inventory management and cash handling procedures.

To apply for this position, email your resume to seemaguptafc@gmail.com
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.