- Lead, model & coach, based on client feedback, & elevate the client experience, ensuring the clients expectations are always delivered.
- Manage & motivate the team.
- Develop strong relationships with clients to drive client loyalty.
- Ensure exceptional operational support to drive sales & service.
- Hire & develop talent to ensure a world class team, & create a best in class service culture.
- Train, coach & provide constructive feedback, using reward & recognition, as well as performance management processes to improve team engagement & performance.
- Above market remuneration on offer plus exceptional uncapped Commission potential.
- Quarterly social functions
- Gift cards
- Be part of a broader group of established brands for a stable & strong business foundation
- Minimum 5 years in a management role in a Premium OR Luxury Boutique / Brand
- Strong business & operational acumen
- Excellent clienteling ability with the strong foundations of story telling to educate the team on the same
- Leadership: proven coach, mentor & team player who is trusted, professional & approachable
- Good command of spoken & written English
- MUST HAVE full AUS work rights
Otherwise please follow the prompts to apply. #SCR-amelia-hennessy