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Form of workFormed in 2008 the Canberra Hospital Foundation (CHF) entered a new and exciting stage becoming a recognised charity with a renewed strategy and philanthropic model.
Canberra Hospital Foundation continues to support the hospital experience and health outcomes of patients and their families in the Canberra region, by identifying and responding to the areas of greatest need through the facilitation of community support.
The new entity structure has allowed us to reach out to the ACT community and seek donations, run events and campaigns and to raise income. Our other responsibilities are to raise awareness in the community about the Foundation’s purpose and vision; to facilitate connections between and within the community and the hospitals to foster relationships and enhance patient and family experiences; and allocate funding with a transparent and consultative approach.
Canberra Hospital Foundation supports all public hospitals and health services across the ACT. We are passionate about maximising the impact of philanthropy to return the best possible healthcare experience for patients and their families located in the Canberra region.
In February 2023 Canberra Hospital Foundation will again expand to include the retail business of the hospital Gift Shop previously managed by The Canberra Hospital Auxiliary. The Gift Shop will be Manager led.
Position Details:The Shop Manager has ultimate responsibility for managing daily operations of the Canberra Hospital Foundation (CHF) Gift Shop and its staff and volunteers, reporting to CEO Canberra Hospital Foundation.
Duties:- Manage daily operations and sales at the CHF Gift Shop in the retail setting
- Management and oversight pricing and stock control & ordering; rosters for staff and volunteers
- Supervise, motivate, and evaluate shop staff, providing a positive working environment for staff and volunteers
- Point Of Sale with Tower software. Provide finance reports, including stock control, income and expenditure to the CHF Finance Manager on a regular basis
- Develop, implement and analyse strategies to effectively manage the shops assets and stock including maximising profit and loss
- Ensure excellent customer service is delivered and resolve customer queries and complaints
- Supported by CHF Finance, control and maintain accurate budgets, financial records, and daily banking reconciliations
- Supported by CHF, recruit and train staff and volunteers.
- Supported by CHF, ensure compliance with legislative requirements in accordance with Work Health and Safety, Code of Conduct, ACT Worksafe and policies and procedures determined by the CHF.
- Adept Tower Point of Sale or similar
- Previous Management of retail shop and staff
- Strong Leadership Qualities
- Proven Customer service experience
- Ability to multi-task, prioritise and manage time effectively
- Excellent communication and a confident and engaging personality
- Strong understanding of visual merchandising principles and applications
- Orientation
- Fire Safety
- Handle food safety in a retail environment
- Manual handling and lifting
- Working with Vulnerable people
- Police Check
Please contact: *****@CHFoundation.org.au
