AddressBOC, a member of Linde PLC, is known as one of the world leaders in gases, engineering and healthcare. We develop safe, sustainable and innovative solutions for customers in many specialty sectors, heavy industry and medical environments. For more than a century, the company’s gases and expertise have contributed to advances in industry and everyday life, including steelmaking, refining, chemical processing, environmental protection, wastewater treatment, welding and cutting, food processing and distribution, glass production, electronics and health care.
As Customer Service Officer, you will be at the coal face, attending to customer enquiries via phone, email and face to face. You excel at providing best solutions for customers whilst promoting our gas, welding products and services.
Additional responsibilities in this role also include:
- You are in charge of phone and counter sales
- Promotion and up-selling of new products and initiatives is required
- Development and up-keep of in-store displays, and promotional material is part of your role
- You will be responsible for the stock management and the dispatching and receiving of goods
- Safe manual handling of gas cylinders is required
Skills and experience we are looking for:
- You have experience in a Retail Sales environment
- Strong focus on customer service suits your profile
- Confidence in presenting our wide product & service range to our customers
- You have excellent time management skills, as well as strong verbal and written communication skills
- Industrial and safety equipment knowledge would be highly advantageous
Why you will love working with us
At BOC we understand and respect a work/life balance, and that's why we have introduced initiatives such as generous parental leave, flexible working arrangements and attractive superannuation benefits. We are also firmly enthusiastic and involved when it comes to the community as well as our partner charities with organisations such as Road Safety Education and Redkite.
BOC is proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here: https://au.work180.co/employer/boc-au
Have we inspired you? Let’s talk about it
In order to apply, you must have full work rights in Australia.
