Retail Security Officer

Company description:

At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism.

Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.

Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.

Learn more about Certis Security here: https://www.certisgroup.com/au/Careers.

Job description:

Position Purpose

Certis Security is seeking Security Officers to join them in servicing a major national retailer. We currently have roles available across a number of stores in Sydney, NSW. Bring your customer service experience to the Security industry and kick start your career today.

• Providing a high quality visual security presence at client locations
• Conduct foot patrols of the stores
• Responding to and de-escalating anti-social behaviour
• Respond to security emergencies
• Maintaining log of incident reports
• Completing necessary paperwork
• Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted
• Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
• Demonstrate knowledge and competence in the implementation of emergencyprocedures
• Use of computer systems and communication tools

• Current Security Licence
• Cert II in Security Operations
• First Aid Certificate
• Full working rights in Australia
• Experience in retail environments highly advantageous
• Strong oral and written communication skills
• Available retail trading hours, including evening trading
  

• Minimum of 2 years general security experience and 1 years in Retail Security experience
• Electronic reporting of shift logs and rostering access
  

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

NSW - Master Licences
• 40 06 74 602 (SNP)
• 40 51 49 073 (CSA)

ACT Master Licences
• 175 01 220 (SNP)
• 175 017 42 (CSA)

Security Firm Licences
• QLD 413 15 (SNP)
• NT 345 (SNP)
• QLD 315 82 54 (CSA)

Security Agents Licences
• WA SA48 240 (SNP)
• WA SA58 716 (CSA- WA)
• SA ISL 178 143 (SNP)
• SA ISL 235 794 (CSA)
• TAS 3020 (SNP)

Private Security Business Licences
• VIC 652 - 374 - 32S (SNP)
• VIC 689 - 218 - 50S (CSA- VIC)

Profile description:

Certis is looking for Security Officer for one of our client sites in Melbourne. You will be hired on Full Time/PPT basis.

We offer:

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees