Revenue Operations Manager

• Join one of Queensland's leading government departments to lead strategic change and transformation.
• Lead and coach a team of four direct reports.

Client Details

The role is responsible for providing leadership, management and strategic direction to multiple business units, in a manner that drives efficiency, adds value to the organisation and fosters a culture of continuous improvement across the organisation.

The role will provide expert advice in accordance with legislative and policy frameworks to ensure the efficient and effective delivery of revenue financial governance and to drive and implement change to enhance efficiency for the department.

Description

• Lead the revenue transnational function that ensures timely, accurate and reliable capture of information.
• Lead the revenue teams in providing high quality, patient focused account processing to ensure patients financial journey is seamlessly managed from end to end, including operations of the private practice administrative billing function to ensure efficient and effective service delivery.
• Operationalise the strategic direction of the own source revenue function to ensure revenue is maximised and revenue leakage and debt write-off is minimised.
• Provide advice on strategic revenue opportunities and related changes in legislation, analysis of own-source revenue generated against key performance indicators and development of policy, procedures and associated business rules.
• Build a framework to ensure that all systems and business processes are continuously reviewed, efficient processes are identified, and relevant changes are implemented. Promote and implement the use of technology to drive revenue improvement.
• Foster a culture of knowledge sharing and continuous improvement and learning.

Profile

• Demonstrated knowledge of private patient regulatory requirements, understanding of Medicare requirements, patient billing activities, referral processes and experience in managing revenue strategy related projects within a hospital environment.
• Highly developed communication and interpersonal competence, including the capacity to negotiate, resolve conflict and positively influence and motivate others, and drive innovation.
• Understanding of and high level ability to develop and manage an effective and motivated team which supports delivery of efficient and effective health services.

Job Offer

Long term career opportunity with a leading Queensland Government Department.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact AJ Bhatia on ********@michaelpage.com.au