AddressAre you our next rising star?
Join our team as a Room Attendant at The Star Brisbane & Treasury Brisbane.
The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be Australia’s newest entertainment and leisure destination. Commencing a staged opening in 2024, The Star Brisbane will bring a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre, transforming how people will play, shop and socialise in the river city.
In your role you will initially have the opportunity to work across Treasury Brisbane whilst being involved in the opening of The Star Brisbane.
The Room Attendant, reporting to the Assistant Housekeeping Manager, ensures that guest rooms are efficiently cleaned and maintained to our five-star standards. They play a key role in promoting positive guest and team culture.
A few of your responsibilities
Maintain and clean all assigned guest rooms and tasks as per our five-star standard
Complete ‘Turn Down’ if required
Stock trolleys with linen and guest supplies
Release guest rooms to Front Office when completed
Use hotel software to communicate with colleagues and log completed tasks
What we will be looking for
A good understanding of time management
The desire to build a customer culture
The ability to build trust and teamwork
Great communication skills
About you
Successful candidates will be passionate about providing a high level of customer service and enjoy creating a welcoming environment for our guests. You will thrive on ensuring guests have a clean and comfortable stay with us!
Your role will be pivotal in shaping the success of our housekeeping team at The Star Brisbane. Join us in making a difference.
What can we offer you
Complimentary buffet meal on every shift
Uniform laundered and ready for you daily on property
Competitive hourly rate, plus penalty rates for weekends and public holiday
Up to 30% discounts across award winning restaurants and accommodation
An organisation that values diversity, teamwork and being your best self
Supportive leadership team
Extraordinary growth opportunities personally and professionally
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our current property, Treasury Brisbane, showcases old-world opulence of a five-star hotel; the non-stop excitement of Brisbane’s only 24-hour casino; the thrill of live entertainment; the glamour of exclusive fashion events; the tantalising taste of unique restaurants. Treasury Brisbane will transition into The Star Brisbane aligned to an early 2024 opening.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
