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Form of workThe Sales Assistant is responsible for the coordination of inspections, settlements and customer service responsibilities. This role will have full responsibility for attending to customer and public enquiries in adherence to the company's philosophy and customer service standards.
About Sekisui House
At Sekisui House, our aim is to build homes and communities that improve with time and last for generations. Globally, we are one of the world’s largest homebuilders and diversified property developers, employing over 29,000 people across Japan, USA, Australia, Singapore and more. Our business is underpinned by a unique human-centric philosophy dedicated to the happiness of people. As an employer, we recognise that our people are our greatest asset, and we embrace a diverse and inclusive environment where all employees are supported to achieve their highest potential.
Your New Role
The Orchards is a premium residential masterplanned community comprising of 1300 luxury residential apartments, community amenities, park lands and sustainability initiatives, once completed. Well positioned next to the Norwest Business Park and Norwest Metro Station, the estate represents one of the largest masterplan developments in the fast-growing Hills region.
Your duties will include, but not be limited to:
- Coordination of inspections and settlements
- Customer service including liaison with owners, purchasers, agents, builders and solicitors
- Meeting and greeting customers in sales office and onsite display apartments, and front desk duties
- Office administration and utilising CRM
- Database management, ‘live-chat’ response management and lead generation
- Assisting Sales team with day-to-day tasks, launch events and functions
- Organising handover packs and appointments
- Producing daily reports, sales research and competitor analysis
- 2+ years’ Sales or Customer Service experience
- Must be able to work weekends
- Certificate of Registration
- Desire to kick-start long term career in Residential Sales
- High-energy, collaborative and self-motivated
- High level of computer literacy
- Resilience, drive and aspirational person
- Keen and energetic learner
- Customer focus with amazing Communication and Interpersonal skills
- Australian Citizenship or Permanent Residency.
If this sounds like the perfect next step for you, simply click “Apply Now”.
We are an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.
No Recruitment Agencies please.
