Address- Join Arden Homes part of the national residential builder NEX Building Group
- Combine your passion for design and customer service in this Sales Associate role
- Provide Support to the beautiful modern Lilydale Display Home!
Arden Homes was established 13 years ago and has built a reputation as being Victoria’s leading builder of all-electric and 100% carbon neutral homes. Our homes have won some of the most prestigious awards from industry bodies and associations across Australia including the most demanding design categories. We create individual, innovative and intelligent homes that stand out from the crowd and stand the test of time.
We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1200 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.
Due to continued growth, we are on the lookout for Display Homes Sales and Customer Service Associates to join our team.
About the opportunity
You will report the Customer Success Manager /Displays Manager and work closely with the Display Homes Sales Consultant, as a valued member of the Arden Homes sales team. The key focus of this role is to provide an exceptional customer experience to clients throughout their exciting journey selecting a new home design and beyond. More specifically, you will:
- Welcome visitors to the fully furnished Display Home and ensure the Display Homes are presented to high standards
- Schedule appointments and take responsibility for the day-to-day operations of the Display Home
- Support customers through the sales cycle from developing and qualifying leads
- Provide exceptional customer service, answering questions to support customers to make informed decisions
- Collaborating with the Sales Consultant to ensure customer service objectives are achieved
- Supporting your Sales Consultant with administration duties
About You
To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of Arden Homes and NEX Group along with:
- An outgoing personality with exceptional listening, communication, and interpersonal skills
- A passion for home design and living spaces
- A commitment to customer service excellence
- Excellent Time Management and high level of Attention to Detail
- Ability to Thrive in Fast-Paced Environment
- Ideally you will have customer service and sales experience in big box retail, any service or related industry
- Immaculate Presentation
- Availability to work Monday, Thursday, Friday, Saturday, and Sunday & public holidays!
Our commitment
We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home builder and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.
Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.
Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better lives, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au and ardenhomes.com.au or follow us on LinkedIn
