AddressEstablished over 30 years ago, the Company is a successful manufacturer of high-quality polyethylene products to the Agriculture and Mining industries, with headquarters, and multiple regional offices, in WA. It has experienced exponential success since inception, with both organic and acquisitive growth, and is now embarking on an exciting new phase in the company’s history. As such, it is looking for 2 x Sales Consultants for the Mining and Agriculture markets.
Scope of Duties
You will be responsible for receiving and effectively managing inbound sales enquiries within the designated industry. The Sales Consultant maintains good communication and strong relationships with team members and potential new clients, whilst ensuring that proposals, product specifications and other requested information is provided in a complete and timely manner.
Responsibilities
- Manage inbound enquiries received via phone, email and the website
- Conduct a proactive questioning process with all leads to determine their needs
- Demonstrate full understanding of current marketing campaigns and offerings and clearly communicate them to the clients
- Prepare and issue proposals
- Escalate larger or more complex enquiries as required
- Follow up proposals via telephone and email
- Records all relevant notes and information into the CRM
- Accept incoming purchase orders and compare with quotation for compliance and completeness of order instructions
Required Skills / Experience / Qualifications
- Exemplary customer service skills
- Sales or Sales Support experience would be highly regarded, especially within a commercial or wholesale environment
- Quick learner
- Motivated and driven
- Ability to meet commitments under pressure
- Highly organised and proactive
- Strong verbal and written communication skills with the ability to provide accurate and detailed information as requested
Whilst any experience would be advantageous, we are happy to consider those without, but who can demonstrate the requisite soft skills, and the drive to succeed
