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SalaryMercedes-Benz North Shore is part of the Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,700 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.
About the Role
We are currently looking for an experienced, motivated and enthusiastic Sales Consultant, to work in one of Sydney's best PMA's located at our busy Mercedes-Benz North Shore Sales Showroom, located in Mosman.
The role will involve the following:
- Achieve or exceed targeted sales, gross and profit levels by promoting and selling new vehicles.
- Prepare sales, gross & expenses, budget in line with agreed targets and where applicable the % market share to be achieved
- Develop new customer relations through effective strategic plans to achieve or exceed sales targets
- Ensure all CRM scores are at benchmark levels and actions are adhered to, to achieve throughout the department and monitored monthly.
- Foster excellent relationships will all external providers that you interact with.
- Control the sales process by recording all prospects, sales ratios with a 100% accuracy.
- Involvement in the sales process to achieve the set targets, gross and ratio to sales / prospects.
- Maintain Vehicle Care disciplines when dealing with customers retaining an NPS score equal or exceeds national average.
- Analysis and maintain departmental expenses by analysing reconditioning costs, ensuring costs are below retail value of the truck to maximise profit.
- Strong sales experience (ideally within the Automotive, Real Estate, Car Care, Retail or Hospitality industries).
- Excellent verbal communication and negotiation skills.
- Excellent customer service skills, with the ability to build relationships with customers quickly.
- Strong attention to detail, with the ability to follow processes and ensure accuracy of paperwork
- Intermediate level in Microsoft Office applications, including Word, Excel, and Outlook
- Commitment to ongoing development and mentoring
- A dedicated and fun working environment
- Genuine opportunities to develop and progress
- Discounts with Samsung and BUPA Health Insurance
