We are seeking an enthusiastic and motivated team player to join a leading organisation in the FMCG space to support key internal and external stakeholders with order management, processing, logistics support and more!
In this role, you will be working as part of the Supply Chain Team to support clients on a day-to-day basis.
You will be a strong administrator with great people skills with a willingness to learn and support a highly driven and dynamic team. You will have experience working in Microsoft D365 and excel for order entry.
- Macquarie Park/ North Ryde Location
- Opportunity to grow and develop your career with a leading organisation
- Full Time Permanent role, office based
Your day-to-day will include:
- Providing high-level customer support to key B2B clients.
- Processing purchase order submissions for key retail accounts
- Accurate data entry when processing orders and into EDI system
- Liaising day-to-day with Retail Partners in relation to delivery timeframes and Order Processing to achieve effect customer relations and service to customers.
- Developing close business partnerships with key external stakeholders to drive demand and build business confidence
- Working closely with supply chain team, liaising with transport providers and Warehouse Team
- Working closely with the Key Account Manager on all relevant activities to their accounts providing support for reporting, Order Processing and key ranging activities
- Contributing to the team's continuous improvement initiatives.
Who you are?
- Demonstrated experience using Microsoft Dynamics 365 or similar CRM software
- Order processing and reporting experience
- Strong customer service experience and confident communicating with a variety of stakeholders
- Experience using EDI systems with Order Processing to enter data, update and track information and pull reports.
- A high achiever with the desire to develop and grow within an established organisation
- Proficient user of Microsoft Excel and Microsoft Office Suite
- Experience within FMCG, or similar industry is beneficial
If this role is a great fit to you, apply now!