Sales Receptionist & Vehicle Delivery Assistant

Sales Receptionist & Vehicle Delivery Assistant 

An exciting and rare opportunity has become available at Co-Op Toyota.

We are currently seeking a dedicated Sales Receptionist & Vehicle Delivery Assistant to become the welcoming face of our New Toyota Showroom. This position will initially be offered as a 6 month contract, with the possibility of transitioning into a permanent full time position based on performance and business needs.

Key Responsibilities:

As the first point of contact for customers, the successful candidate will play a pivotal role in ensuring exceptional customer service. Key responsibilities include:

• Managing incoming and outgoing calls for the entire New Vehicle Sales Department.
• Providing prompt, friendly, and helpful customer service to all individuals entering the New Vehicle Sales Department.
• Conducting outgoing customer calls to schedule the delivery of New Toyota vehicles.
• Data entry tasks, including the collection of customer information, tracking new phone calls, and daily creation of internal communication emails.
• Processing creditor invoices and reconciling weekly and monthly statements.
• Checking and processing New Vehicle deal packs to ensure accurate and complete compliance.

Qualifications and Skills:

To be successful in this role, candidates must demonstrate:

• A positive 'Can Do' attitude.
• Exceptional customer service skills with a commitment to exceeding customer expectations.
• 12 months or more experience in reception duties.
• 12 months or more experience in face-to-face customer service.
• Strong data entry skills with exceptional accuracy and attention to detail.
• Experience in outbound and inbound phone calls.
• Intermediate skill level in MS Excel, Word, and Outlook.
• Desirable but not essential: Certificate 3 in Business.

Benefits:

In addition to a competitive salary and exclusive Toyota benefits, which include discounted rates on vehicles and finance insurance products, the successful applicant will also have the option for Saturday overtime, offering an additional income boost.

How to Apply:

If you are ready to contribute to an exceptional customer experience and meet the above requirements, please submit your resume and cover letter to *******@co-optoyota.com.au 

Application Deadline: 29th February 2024.

Toyota is an equal opportunity employer and encourages applications from candidates of all backgrounds.