Sales Support

Queensland Computers is a fast-growing IT Provider with a strong presence throughout regional QLD. We are a young, active and ambitious team that delivers professional procurement services for our Education & Government customer base.

You will be part of a supportive and family friendly work environment, with autonomy and flexibility to manage a variety of daily activities.

• Opportunity to improve the learning outcomes of students through efficient device deployment. 
• Full Time role with flexible hours. 
• On the job training provided, for you to develop and build your career.
• Location: Our team's central Office location is in Bundaberg.

About the role 

As a passionate individual, you will enjoy the opportunity to communicate with many schools across Queensland to support the deployment of devices for the purpose of excellent educational outcomes. 
 

Responsibilities

• CRM Management: Maintain and update data in the Netsuite CRM system to ensure accuracy and reliability of customer information.
• Database Management: Organize and keep the customer databases up-to-date with essential details such as contact information and distribution of warm leads.
• Sales Support: Support sales activities by creating detailed reports and initiating contact with potential clients to arrange meetings for the Sales & Education team.
• Cross-functional Liaison: Act as the communication link between Marketing, Sales, and Education teams, as well as with external stakeholders to ensure seamless operations.
• Sales Processing: Process sales transactions and generate invoices, while also providing key metric recording to support the Education & Accounts team.
• Lead Generation: Utilize multiple CRM systems, particularly Netsuite, for lead generation and list creation activities.
• Data Analytics: Conduct data analysis using Excel and other tools to deliver comprehensive weekly, monthly, and ad hoc reports to management.
• Performance Monitoring: Develop reporting mechanisms to monitor and evaluate the performance of various marketing and sales activities and campaigns.
• Project Support: Offer insights and assistance in other ad hoc projects as required, contributing to the team’s success.

About you

• Outgoing professional, looking for a company who embraces their unique personality. 
• Previous experience in a customer relations role.
• Proficiency in Excel and other data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across teams and with external stakeholders.
• Energetic, self-motivated, and capable of managing multiple tasks simultaneously.

Benefits 

• Opportunity to solve problems and make a difference. 
• Be part of a high performing team that supports equality in the workplace.
• Join a business that actively encourages career progression and personal growth, through training and professional development. 
• Contribute to and share in the success of a growing business, that recognises and appreciates each individual in the team.
• Enjoy a work life balance, supported by a family friendly culture. 
• Be part of a technologically advanced company, with well-established connections in the industry. 

How to apply

When applying you will need to:

Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. 

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. 

Check out the video below to meet Sharny & Penny, who will be part of your team.