AddressPosition Location
This is a hybrid role, to support our South Australia and Western Australia business. The candidate can be based in either Fremantle or Sydney.
About OOCL: A certified “ Great Place To Work”
We are very proud that OOCL Australia has achieved accreditation for the 3rd year in a row as a Great Place to Work. OOCL is the only shipping and logistics company in Australia to have this accreditation : Global Authority on Workplace & Organizational Culture - Great Place to Work Australia . Three words that capture our colleagues views on working for OOCL are: Pride, Trust, and Enjoy.
OOCL’s mission is: To be the best and most innovative international container transport and logistics service provider; providing a Vital Link to world trade and creating value for our customers, employees, shareholders and partners.
Orient Overseas Container Line (OOCL) is one of the world's largest integrated international container transportation, logistics and terminal companies. Listed on the Hong Kong Stock Exchange, we pride ourselves on offering customers a fully-integrated logistics and containerized transportation service, with a network that encompasses Asia, Europe, North America, South America and Australasia.
We Offer
OOCL is committed to investing in our people, providing opportunities for development, training and mentoring to empower employees to reach their full potential. .
At OOCL Australia you will enjoy our supportive and caring culture. You will have access to the OOCL Leadership Development Programme, Harvard E Learning Programme and the OOCL Employee Welfare Programme. Your salary package includes a competitive salary and participation in the OOCL incentive bonus plan.
About this opportunity
This is an exciting opportunity for a confident, customer-centric team player to join our team on a Permanent, Full Time basis.
- Develop and Manage Existing & Potential Customers’ Portfolios
- Support Outside Sales Executives and Sales Managers
- Accompany the Outside Sales Executives on customer meetings, site visits, and marketing functions
- Build strong and lasting relationships with customers and provide second-to-none customer service.
- Be an active member of the sales team as we continue to build our end-to-end services to customers.
- Handle Import, Export & Refrigerated Cargo related matters.
- Contributing to Sales Department Meetings
- Engage in constructive problem resolution and provide solutions.
- OOCL eCommerce Promotion
- Monitor cargo availability and location
- Handle detention queries and follow up of outstanding payments.
- Work independently and assist the team in realizing goals and standards – share knowledge and best practices.
About you
Our ideal candidate will embody our shared values of innovation and creating value for customers, have exposure to the shipping industry as well as a passion and willingness to further develop their skill set under the guidance of the OOCL team.
- At least 2 years Customer service and /or Sales Support experience, preferably in the Container Shipping and Logistics Industry
- Excellent verbal and written communication skills
- Excellent Microsoft Office skills
- Accurate and highly detail orientated
- Can-do attitude with multitasking skills
- Ability to build strong relationships
- Must be organised and able to meet deadlines.
- Be an excellent team player and be able to work effectively under pressure.
- Must have full working rights in Australia.
Bringing a diverse mix of best and brightest talents to OOCL is critical to our continued success. That is why we uphold a meticulous screening process. If you find this role suitable to your experience and qualifications, please apply via SEEK: only short-listed candidates will be contacted.
https://www.oocl.com/australia
- OOCL (Australia) is an equal employment opportunity provider and encourages applications from Aboriginal and Torres Strait Islander peoples and people of culturally diverse backgrounds. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.
Employment with OOCL (Australia) is subject to satisfactory background checks which includes a National Police Check
