AddressAbout Sharp Corporation of Australia (SCA)
Sharp's world-wide leadership in technology innovations, ensures Sharp is at the forefront of the pack. With over 52,000 employees globally and offices in 26 different countries, our products are sold with through our “SINCERITY and CREATIVITY” business creed. Sharp Corporation Australia (SCA) is looking to grow our team.
At Sharp Australia, we foster a culture of 3C (Challenge, Commitment and Collaboration) among our members. We focus on solving the problem not whose problem it is and encourage our members to share their ideas openly to achieve the company’s goals. In return, we provide an environment for our members to show their true potential.
Want to know more? Visit us at: https://www.sharp.net.au/about-sharp
About the role
To attend to customer enquiries/process sales orders/returns/promptly and efficiently
Roles and Responsibilities include the following. Other duties may be assigned.
- Assist with Sales enquiries of various types.
- Provide information to customers in relation to stock availability, back orders, pricing, deliveries, product features and other general enquiries.
- Specialist Order Entry Non-standard – Export, VIP, and Goods Returns.
- Assist with back-order releasing.
- Support to internal and external Sales staff and Sharp Business Partners
- Receive daily orders via internal email mailbox
- Share knowledge and experience with other team members.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Collects and researches data.
- Oral Communication - Listens and gets clarification.
- Written Communication - Presents numerical data effectively; Able to read and interpret written information.
- Quality Management - Demonstrates accuracy and thoroughness.
- Ethics - Treats people with respect.
- Organisational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
- Planning/Organising - Prioritises and plans work activities; Uses time efficiently.
- Quality - Demonstrates accuracy and thoroughness.
- Quantity - Completes work in timely manner.
- Safety and Security - Observes safety and security procedures, Reports potentially unsafe conditions.
Desired experience:
- Minimum 2 years experience in a Sales Order processing role.
- Demonstratable experience using SAP Sales Order Processing module.
