AddressSenior Sales Operations Support Officer
- A key role within the world's leading sustainable building materials company
- Working with a supportive and collaborative team
- Permanent, full-time role with competitive remuneration package
- Norwest/ Bella Vista location
Holcim:
As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
Holcim People:
Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
The Holcim Experience:
At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. To find out more, visit www.holcim.com.au/careers
The Opportunity:
The Senior Sales Operations Support Officer is an important role in which you will be accountable for managing Sales Operations Support and the execution of service delivery strategy in a changing internal & external landscape whilst utilising multiple complex systems.
You will deliver on time, right first time, Sales Operations Support and transactional processing and support the business through best practice process and systems solutions; training; service excellence and quality activities in the following areas: Leads, Opportunities, and Quoting and Reporting.
Further responsibilities will include driving continuous improvement with a deadline driven focus - proactively solving problems whilst continuously investing in and engaging with the Operations Support team - improving customer experience, enhancing employee satisfaction and ensuring real time, accurate transactional processing.
You will also be responsible for mentoring and training team members and supporting them in day-to-day activities and be the first line of contact for the team - responsible for escalation of items as required.
Further and detailed responsibilities are found in the Position Description which is available upon request.
About you:
To succeed in this key role you should possess the following qualifications and skills:
- Demonstrated Sales Operations support experience in a shared services model.
- Credible training and support experience in Sales Operations in High Volume Transactional environments.
- Keen attention to detail and clear communication skills.
- Capable of consistently producing high quality work and maintaining sustained attention to detail.
- Ability to identify, plan and manage activities to enable delivery of products within set timescales.
- Ability to negotiate and influence stakeholders or suppliers, demonstrating confidence in engaging at all levels to reach an acceptable result.
- A customer excellence and continuous improvement mindset.
- Excellent computer skills (SAP, Google suite, Microsoft suite).
- SAP experience (essential).
This is an outstanding opportunity to develop your career within our world leading business.
Why Holcim?
At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work – respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Conduct.
We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.
Apply now!
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.
Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.
