AddressELEVATE YOUR CAREER IN FINANCE
For more than 12 strong years, Vantage has been an award winning global financial services firm providing market opportunities to all clients globally. With millions of active traders ranging from retail traders to high-net worth and institutional traders, you’ll have the opportunity to get your foot in the door working for a global powerhouse that has a local focus.
As a household name – Vantage is now looking to accelerate our growth in Australia, and are searching for dynamic individuals eager to learn, apply their knowledge, and unleash their creativity on this transformative journey.
BE PART OF A GLOBAL COMPANY THAT NUTURES YOU
With a global presence, Vantage is committed to your growth. We’re here to help build you into a well-rounded, knowledgeable and ethical thought leader.
Best part is – it doesn’t matter if you’re a recent university graduate, a seasoned trading pro or just stepping into the world of derivative, you’ll receive world-class onboarding, continual professional development and 360-feedback as a Vantage team member.
WHAT ARE THE BENEFITS OF WORKING WITH VANTAGE
- Career-centred career progression
- Have your ideas heard and implemented
- Competitive Commission and Salary package
- Modern office
- Corporate discounts
THE ROLE
As an Account Manager you will form part of Vantage’s ‘Private Client Group’, responsible for servicing new clients to enhance their user experience and drive acquisition and commercial production metrics. You will engage clients through outbound calls, positioning yourself as a direct point of contact of the account. We’re looking for experienced financial professionals with a deep and genuine interest in financial markets, to build strong relationships with our potential clients. Someone who is extremely organised, can think and work proactively and is service oriented. The role requires extensive knowledge of trading strategies, macro-economics and, is comfortable interacting with complex trading software.
CORE RESPONSIBILITY
- Support leads to completing their application and onboard them to be funded.
- Contact both cold and warm leads and build rapport with prospective clients.
- Manage a lead/client book between 300 to 500 clients, ensuring allocated clients are introduced, contacted regularly and, managed appropriately.
- Engage clients through outbound calls/emails.
- Complete Personal Account Review (PAR).
- Ensure disputes and queries from clients are addressed, resolved and/or escalated in a timely manner.
- Adopt a proactive approach to grow client base through networking and referrals.
- Actively pursue and follow up on client referrals and partnership opportunities.
- Acclimate clients to Vantage’s trade technology and core trading functionality.
- Acclimate clients to Vantage’s tradable product offering and relevant specifications.
- Assist with various administrative functions including deposits, withdrawals, adjusting leverage etc.
- Educate clients on price trends, market concepts and trade strategy, especially risk management practices.
- Provide general advice on key market concepts including price trends, technical and fundamental strategy, risk management practices.
- Attend and support virtual and in person client appreciate and social events, industry events and workshops.
- Monitor, record and distribute client feedback to appropriate teams.
- Work with internal teams to optimize marketing journeys, communications and display content.
- Support various digital and in-person marketing initiatives.
- Complete product and platform testing and review.
- Collaborate with internal stakeholders to produce better process outcomes.
- Communicate and adhere to, the regulatory framework governing client accounts and retail trading environment set out by ASIC.
WHAT EXPERIENCES AND KNOWLEDGE DO YOU BRING
We have a lot of fun at work but also stand firm and adapt to changes in this ever-evolving landscape. As such, we need someone that can bring an infectious uplifting attitude and possesses:
- Genuine interest in financial markets.
- Advance Mandarin and English language communication skills are compulsory.
- 1-2 years of sales KPI-focused experience is compulsory.
- Knowledge of derivatives trading (FX/CFDs/MT4&5) or shares trading is highly preferred.
- RG146 holder is highly preferred.
- Strong project management, multitasking and decision-making skills.
- Excellent written and verbal communication skills.
- Humility to learn and grow within an organisation.
- Resilience to change and passion to drive improvements.
- Ability to work independently and within a team.
APPLY NOW
*Due to the high volume of applications, only shortlisted candidates will be responded to. Please CLEARLY list your LANGUAGE in the resume.
