Australian Citizens residing in Australia only respond.Years of experience: 2+Certifications (preferred)- Vlocity Platform Developer certification- Consultant level certification- Salesforce Admin 201 certificationDescription:- 2+ years experience as Salesforce Functional Analyst.- Experience working with Salesforce Health Cloud, Service Cloud, Communities.- Business Process mapping/re-engineering for B2C / B2B Service processes.- Demonstrable experience facilitating workshops with senior and multidisciplinary stakeholders; excellent communication skills.- Experience working in multi-disciplinary teams in Agile delivery.- Experience of complex government/government-based insurance schemes (desirable).- Bring new ways of thinking about accessibility.