XPT Software Australia Pty Ltd | Contract
Salesforce Functional Consultant/Designer- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
This is a remote position.
As a Salesforce Functional Designer, your role revolves around leveraging the Salesforce platform to analyze, design, and implement solutions tailored to meet specific business needs. Your primary responsibilities include:
- Requirement Gathering: Collaborate with stakeholders to understand business objectives, processes, and requirements. Translate these into Salesforce functionalities.
- Solution Design: Create detailed functional specifications, mapping business requirements to Salesforce features. Design data models, user interfaces, and workflows to optimize the Salesforce platform.
- Configuration and Customization: Utilize declarative tools (such as Process Builder, Flow, Workflow Rules) and potentially code (Apex, Visualforce) to configure and customize Salesforce to align with business needs.
- Integration: Design and implement integrations with other systems, ensuring seamless data flow between Salesforce and external platforms.
- Documentation: Maintain comprehensive documentation of design decisions, configurations, and customizations made within the Salesforce environment.
- Training and Support: Provide training to end-users and support teams on new functionalities and updates. Act as a point of contact for troubleshooting and resolving Salesforce-related issues.
- Best Practices and Continuous Improvement: Stay updated with Salesforce updates, best practices, and industry trends. Identify opportunities for enhancing system functionality and efficiency.
- Collaboration: Work closely with cross-functional teams including developers, administrators, analysts, and business stakeholders to ensure a cohesive and effective Salesforce solution.
The role of a Salesforce Functional Designer demands a blend of technical proficiency, business acumen, and communication skills to effectively translate business requirements into scalable, efficient, and user-friendly Salesforce solutions.