Address
Form of workPosition:Salon Receptionist
Company: BKT Beauty
Location: Surry Hills
Position Type: Full-Time
About Us:
BKT Beauty is a prominent brand and hair salon in the beauty and cosmetics industry, committed to providing high-quality products to customers, wholesalers, salons, and hairdressers. We are currently looking for a highly organised and detail-oriented Receptionist to join our team. This role will encompass various responsibilities to ensure the smooth operation of our salon and provide exceptional service to our valued clients.
Responsibilities:
- Manage online orders, ensuring accurate order entry and fulfilment.
- Invoicing and billing, including tracking payments and maintaining financial records.
- Monitor and assist in stock management, coordinating with suppliers.
- Efficiently manage the salon's appointment calendar.
- Coordinate with hairdressers and stylists for seamless scheduling.
- Provide friendly and professional assistance to guests.
- Address customer inquiries and assist with their needs.
- Accurately handle cash transactions and process card payments.
- Ensure the reception area is clean, organised, and presentable.
- Arrange reading materials and promotional materials.
- Recommend products to clients after treatment
- Respond to client emails promptly and professionally.
- Answer incoming phone calls, take messages, and redirect calls as necessary.
- Assist stylists and other salon staff with their requirements.
- Prepare beverages for clients as needed.
- Promote and sell salon products to clients.
- Keep track of product inventory and report on stock levels.
- Maintain accurate records of appointments, invoices, and client information.
- Record client preferences, special requests, and other relevant data.
If you are a dedicated and friendly individual who is eager to contribute to the success of BKT Beauty, we invite you to apply for this exciting opportunity. Please send your CV and a cover letter detailing your relevant experience to *******@bkt.com.au or submit through Sleek application. We look forward to welcoming you to our team.
