Address Job no: 519411
Work type: Full time - waged
Location: Brisbane
Categories: Venue Management
Morayfield Tavern is seeking a Crowd controller/Security officer to join their already established team. The successful applicant will operate within the management team and will be required to assist in the administration and operational tasks as requested by the Venue Manager.
You will support full-time the venue's compliance and security needs by promoting company values and enforcing licensing obligations and other security processes. You will be representing the company professionally and are expected to follow and support our Code of Conduct.
We are offering:
Generous Salary + Plus Super
Great roster Monday - Friday
Day shift and Mid shifts
Discount across over 200+ venues Australia & New Zealand
Work with a well-established National Company!
Your duties will include but not be limited to:
Ensure staff and customers are held to account for our Code of Conduct, Equal Opportunity, and Diversity principles.
Report on and investigate any breaches of behavioral standards.
Create a culture of respectfully dealing with staff and customers, practicing confidentiality, maintaining rapport and communication lines, and embracing challenging conversations.
Provide friendly and efficient customer service for all persons entering the venue.
Conduct site safety audits, complete risk assessments and plan staff training sessions.
Successful candidates must demonstrate the following qualifications and skills:
Minimum 1-year experience as a Security Officer
QLD Security License
RSA Certificate
Current First Aid Certificate
Effective communication
Exceptional customer service skills
De-escalation and problem-solving.
Previous experience working security for hospitality venues is preferred
We value the diversity of our employees' experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.
For further information about the role email; laura.lane@ausvenueco.com.au
Advertised: 10 Mar 2024 E. Australia Standard Time Applications close: 10 Apr 2024 E. Australia Standard Time
