Security Officers

Company DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The role
Security is a highly skilled team, playing an important part in making Crown a welcoming place for our guests through maintaining a culture of care and excellence.As a Security Officer, you will be responsible for providing frontline security services in a professional, customer focused manner to ensure the safety and security of Crown Perth's customers, employees, and property. Your conflict resolution and problem-solving skills will allow you to improve our colleagues and customers experience.In this role, you'll provide joyful experiences through your genuine care for guests. As well as:

• Checking ID and ensuring patrons adhere to dress code.
• Addressing undesirable behaviour.
• Escorting staff and patrons to vehicles when required.
• Preventing violent and disorderly behaviour.
• Assisting patrons who wish to be self-barred from the Casino.
• Providing support in medical emergencies.
• Assisting in the transfers of money and chips.

About you
You'll bring the following:

• Excellent communication skills with the ability to defuse potential conflict.
• Ability to multi-task and prioritise workload.
• Strong customer service skills.
• Ability to work under pressure in a fast paced and busy environment

Additional InformationWe are currently offering part-time (32 - 64 hours per fortnight), with employment starting on Monday, August 26th, 2024.To advance your application, you must meet the following requirements:

• Current First Aid Certificate (HLTAID003 Provide First Aid)
• Current WAPOL Security Officer and Crowd Controller Licenses
• Current DLGSCI Casino Employee (Security Officer) License or ability to acquire one
• Flexibility in working hours, including weekends and nights, is essential for this role. Shifts are 12 hours, comprising 2 days, 2 nights, followed by 4 days off.

What you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit .Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.