Senior Admissions Manager

Job no: 0061164
Location: Parkville
Role type: Full-time; Continuing 
Department: Student and Scholarly Services 
Salary: UOM 9 - $134,320 - $139,749 p.a. plus 17% super

• Through collaboration, establish and review strategies, fostering a high-performing team in a dynamic academic environment.
• Drive operational efficiency, ensuring service standards meet performance metrics and compliance obligations.
• Brilliant benefits and a flexible hybrid work environment! 

About the Role
As the Senior Admissions Manager reporting to the Associate Director of Admissions, you'll lead a dedicated team, overseeing both international and domestic Undergraduate and Postgraduate admissions.

Your primary focus will be providing expert guidance on policies, procedures, systems, and people management, ensuring the highest standards are met. Empowered to proactively analyse and prioritise tasks, you'll devise compliant solutions aligning with the Future Students Admissions team's strategic objectives. Collaborating across Academic Divisions, Chancellery, and other services, you'll optimise admissions workflows, identify market opportunities, and review processes and technologies.

Your role involves conducting application analysis, staying updated on industry trends, and implementing innovative strategies for sustained student enrollment growth. Through data-driven insights and collaboration, you'll maintain high standards and diversity, ensuring the agents' network aligns with admissions and compliance.

Your responsibilities will include:

• Collaborating with the Associate Director, Admissions to establish and review strategies for building and maintaining a high-performing team.
• Providing day-to-day operational leadership for Admissions Hub teams, prioritising tasks to align service standards and compliance obligations with agreed performance metrics.
• Conducting applied analysis to enhance Admissions performance, identify opportunities, and deliver insights on trends.
• Elevating service standards, customer experience, and operational efficiency through strategic leadership guided by evidence-based practices.

Who we are looking for
Are you a proactive and innovative professional with a passion for fostering continuous improvement? We're seeking a dynamic candidate dedicated to enhancing stakeholder experiences and optimising business practices through creative problem-solving and thinking outside the box. Key skills include project management, process improvement, and leveraging technology for efficient operations. If you excel in effective problem-solving, compliance, and strong communication, we want to hear from you! Join us in driving positive change, fostering a culture of innovation, and elevating organisational effectiveness.

You will also have:

• Extensive tertiary education admissions background, with 3-5 years in mid-level leadership emphasising people management, process improvement, and stakeholder engagement.
• Proven organisational planning expertise, showcasing leadership in change initiatives, task prioritisation, resource allocation, and meeting deadlines in high-volume and complex settings.
• High-level interpersonal and collaborative skills, adept at cultivating and sustaining productive relationships, influencing optimal outcomes for the University, faculties, and students.

For further information regarding responsibilities and requirements please refer to the attached PD.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

This role requires current valid work rights for Australia.

Your new team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers well-being and scholarly services to students and staff.

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.   

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at **********@unimelb.edu.au, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Maddison Ryan via email at **********@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

Applications close: 1st February 2024 11:55 PM Australian Eastern Daylight Time (AEDT)

Position Description: 0061164_Senior_Admissions_Manager_PD.pdf