AddressSenior Analyst, Channel Strategy
We're REA
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
Channel Strategy is a pillar of the Customer Marketing and Commercial Effectiveness which consists of Channel Strategy, GTM, Market Research & CX, Loyalty and Sales Learning and Development. Customer Marketing and Commercial Effectiveness is a shared service function within the Customer group. The Channel Strategy team helps support REA effectively engage with a wide and varied customer set through our omni-channel paths.
We not only help support a Sales team (that generates bulk cash) but also our non F2F customer channels to ensure we are providing a best-in-class customer experience no matter how they do business with REA.
We leverage our data expertise to make sure we provide the best experience for our customers, whether that is designing our Sales incentives structure, Sales capacity planning, embedding feature usage of products with customers and drive awareness of campaigns that align with REA business priorities. We own the performance tracking to make sure our products and sales team are delivering on our benchmarks of high performance, continually evaluating and making recommendations to shift the needle on core KPIs and drive positive revenue outcomes.
What the role is all about
Senior Analyst, Channel Strategy is a key role that helps provide strategic direction for both the long- and short-term channel strategies, ensuring our traditional sales functions and other channels are set up for success and our growth aspirations are achieved. By partnering with key stakeholders in sales, analytics, GTM, loyalty and finance, the role will be key to identifying areas of growth and optimisation. Being a master of prioritising the teams focus and influencing change across stakeholders will ensure deliverables are met and the team are empowered to think longer term.
Who we’re looking for
The REA experience
The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer:
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
If you like the sound of us, then we think you should apply today. We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're looking at your application, and preparing to come back to you with an update, why not get to know us a bit more through our various social channels?
