Senior Business Analyst

Company Overview: Join the forefront of innovation in one of Australia's leading retailers. They are committed to enhancing both customer and supplier experiences through strategic insights and technological advancements and seek a seasoned Senior Business Analyst to drive their efforts further.

Position Overview: They are looking for an experienced Senior Business Analyst to join their dynamic team, focusing on improving customer and supplier experiences. As a key member of their organisation, you will play a pivotal role in leveraging data-driven insights to optimise their Salesforce platform and enhance overall business performance.

Key Responsibilities:

• Collaborate with cross-functional teams to gather and analyse business requirements related to customer and supplier interactions.
• Utilise Salesforce expertise to design and implement solutions that enhance user experience and drive operational efficiency.
• Lead the evaluation and implementation of new Salesforce features and functionalities to meet evolving business needs.
• Develop comprehensive documentation, including business process 

Requirements:

• Minimum of 5 years of experience as a Business Analyst, with a focus on Salesforce implementation and optimization.
• Salesforce experience is essential. 
• Proven track record of successful project delivery, with a strong understanding of Agile methodologies.
• Exceptional analytical and problem-solving skills, with the ability to translate complex business requirements into actionable insights.
• Excellent communication and stakeholder management abilities, with a knack for building strong relationships across all levels of the organization.

If you, or anyone you know are interested in the opportunity please apply online or email your CV to Jamie - ***********@allurapartners.com.au