Senior Business Analyst, Commercial Insurance

Senior Business Analyst – Part Time

We are seeking a skilled and experienced Business Analyst with a strong background in the insurance industry, particularly Commercial Insurance. 

As our Senior Business Analyst, you’ll play a crucial role in bridging the gap between our business needs and technology solutions. Your expertise will help drive our digital underwriting agency, which is focused on leveraging technology to be “the clear way to better cover”. 

This is a part time role and we are flexible on hours and days. 

Key Responsibilities:

1. Requirements Gathering, Analysis & Documentation
   • Collaborate with stakeholders, including product, actuarial and claims to elicit and document detailed requirements.
   • Translate business requirements into clear and concise functional specifications.
   • Document business rules, data models, and system interfaces.
   • Create and maintain the required documentation for projects and changes. 
2. Project Management and Coordination:
   • Work closely with external vendors to deliver projects to agreed timelines
   • Monitor project progress, identify risks, and propose mitigation strategies.
   • Facilitate communication between business units and technical teams.
3. Testing and Quality Assurance:
   • Develop test plans, test cases, and conduct regression and user acceptance testing (UAT).
   • Ensure that solutions meet business requirements and adhere to best practice standards.
   • Troubleshoot issues and coordinate defect resolution.
   • Implement and maintain automated testing tools where appropriate.
4. Vendor Liaison 
   • Act as the key point of contact for critical systems suppliers. 
5. Data and Analytics
   • Assisting in maintaining regular reporting systems and improving automation.
   • Servicing ad hoc requests through data extraction. Ability to interpret and perform analysis is highly desirable. 
   • Translating insights and recommendations to management in clear and understandable fashion.
6. Continual Improvement
   • Analyse existing processes, systems, and data flows to identify areas for improvement and innovation.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Proven experience as a Business Analyst in the insurance industry.
• Strong analytical skills and the ability to understand complex business processes.
• Excellent communication and stakeholder management skills.
• Familiarity with insurance products, policy servicing, claims processing, and accounting.
• Knowledge of relevant technologies such as APIs, data analytics, and cloud platforms.
• Advanced skills in Microsoft office suite including Excel and Power BI.
• Hands on experience in data coding skills (SQL, Python or equivalent).
• Experience in project management tools such as Jira or equivalent.

About Hutch

• Hutch is an Employee Owned Business and all staff share in our success via our Employee Share Option Programme.
• We’re an equal opportunities employer and welcome applicants who need flexibility in their working life.
• Our slogan, The Clear Way To Better Cover, captures our ambition to do things better - whether that's better people, policies or processes.