Senior Business Analyst

Service Stream’s Corporate division is seeking a Senior Business Analyst to join our growing company. Reporting to the Head of IT Delivery Operations & Business Solutions your main role plays a crucial role in bridging the gap between business needs and technological solutions, ensuring that the projects delivered are in alignment with the strategic goals of the organization. application improvements.

Nature of position: Permanent, Full Time

Location:  Melbourne, VIC or Parramatta NSW

Reporting Line: Head of IT Delivery Operations & Business Solutions

This position involves analysing business processes, identifying inefficiencies, and recommending IT solutions that enhance operational effectiveness and drive business success. The initial focus of the role will be to support the implementation of payroll and timesheeting.

Key Responsibilities:

• Business Process Analysis: Lead the evaluation and analysis of current business processes and system requirements to identify areas for improvement or redesign. The focus of this role will be towards HR and payroll  application development and implementation.
• Solution Design and Implementation: Develop detailed functional specifications for IT solutions, collaborate with the development and architecture team to ensure accurate implementation, and oversee the testing and deployment phases to guarantee quality outcomes.
• Stakeholder Management: Act as the primary liaison between business units and the IT department, facilitating effective communication and ensuring that project objectives meet business needs.
• Project Management: Support the project manager by informing project timelines, resources, and budgets, applying best practices in project management to ensure projects are delivered on time and within scope.
• Strategic Planning: Contribute to the IT strategic planning process, identifying emerging technology trends that can provide competitive advantage and proposing new projects aligned with business goals

 About you:

• Bachelor’s degree in business administration, Information Technology, or a related field.
• Extensive experience in a Business Analyst role within an IT environment, with a proven track record of successful project delivery.
• Strong analytical and problem-solving skills, with the ability to analyse complex data and translate business needs into effective IT solutions.
• Excellent communication and interpersonal skills, capable of working effectively with both technical teams and business stakeholders.
• Proficiency in project management software and methodologies, as well as business process mapping tools.
• Knowledge of current industry trends and technologies with an ability to apply them in a practical context.

About Us:

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base. Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities. Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.