Senior Business Analyst

Competencies

Core

Level Requirements – Level 3

Core capabilities are applicable to all practitioner roles and underpin how individuals should approach their role.

Accountability

Taking action to ensure obligations are met; holding self and others accountable for behaviors and outcomes

·        Demonstrate effective group management techniques to ensure outcomes are achieved or corrective action is taken to mitigate recurrence where obligations have not been met; provide guidance and direction to others.

Collaboration

Working with others to achieve shared goals, sharing knowledge and experience with others to achieve objectives

·        Overcome and manage conflict or resistance in collaborative activities to achieve shared goals, ensuring joint responsibility for the outcomes, providing direction and guidance to others.

Analysis & Problem Solving

Analyze situations or issues, considering all options prior to recommending and implementing a solution

·        Provide direction and guidance to others to undertake required activities to understand a problem and recommend an accepted solution; demonstrating the ability to assess a recommended solution and the associated decision process with a supporting rationale.

Stakeholder Management

Achieve outcomes by identifying and building effective stakeholder relationships

·        Overcome and manage conflict or resistance from stakeholders to establish effective working relationships that achieve the required outcomes; provide direction and guidance to others.

Planning & Organising

Develop, plan, and organise, adjusting activities to achieve outcomes

·        Develop, plan and organise activities to achieve agreed outcomes, identifying potential risks and planning appropriate mitigation strategies as required, providing direction and guidance to others.

Influencing & Negotiating

Positively influence and negotiate with others, creating acceptance and support for ideas and concepts

·        Demonstrate the ability to overcome resistance from others, avoiding conflict, to gain agreement and achieve the required outcome; provide direction and guidance to others.

Communicates Effectively

Clearly present ideas and information to others, both written and orally

·        Define and deliver the required messages and outcomes by ensuring the medium, audience and content are appropriate; provide direction and guidance to others.

Technical

Level Requirements – Level 3

Technical Capabilities relate to specific areas and are aligned where possible to the Body of Knowledge (BOK). 

Elicitation

Prepares, conducts and confirms elicitation results

·        Effectively prepare, plan, and manage Business Analysis activities within medium to large complex projects which feed into project plans without direction or guidance.

·        Apply and adapt to suit the situation analytical and problem-solving techniques to extract information from various stakeholders across large complex projects; demonstrate thorough understanding of the requirements attributes without direction or guidance.

·        Identify and document emerging business requirements within medium to large and complex projects without direction or guidance; ability to intelligently query business stakeholders and identify unique value drivers

Requirements Lifecycle Management

Manages requirements lifecycle from tracing, maintaining, prioritising to assessing and approving

·        Assess change impacts to requirements across multiple and complex streams when new needs or possible solutions are identified ensuring alignment with scope, change strategy and project timelines without direction or guidance.

·        Ensure that requirements accuracy and consistency is maintained, throughout large projects without direction or guidance, and that they are ranked in order of relevant stakeholder importance.

·        Demonstrate the ability to package requirements within large complex projects of work and achieve consensus and formal approval without direction or guidance.

·        Effectively utilise traceability across relevant deliverables including scope, risk management and solution design documentation, within large and complex projects without direction or guidance

Strategy analysis

Defines the future and transition states needed to address a business need of strategic importance.

·        Apply a high degree of commercial acumen and strategic understanding of business systems (people, process, technology, and organisation) to own work and work of others to assist in conveying the appropriate recommendations.

·        Lead the summarising and collating of the solution scope, implementation approach and dependencies at a level that ensures that stakeholders are well informed.

·        Lead in the performance of a gap analysis between current and future state assessing options for achievement and provides recommendations on highest value approach

Requirement Analysis and Design Definition

Ensures that the requirement and design are defined correctly and that they align and support the delivery of needed value, to define the solution approach and identify opportunities to improve the business

·        Analyse elicitation results and use models to represent a simplified view of a complex reality to aid in the requirements analysis activities across multiple streams.

·        Define requirements, within a large complex project, that align and support delivery of target business value aligning with the scope of the business case without direction or guidance.

·        Use defined requirements management templates and best practice processes and adapt where possible across large complex projects.

·        Ensure design options, within medium to large (complex) projects define the solution approach, identify opportunities to improve the business and achieves the desired future state

Solution Evaluation

Assesses the performance of and value delivered by a solution in use by the enterprise and to recommend removal of contraints that prevent the full realisation of the value

·        Define performance measures, across medium and complex and/or large projects without direction or guidance, used to evaluate the effectiveness of a solution, and the value it provides to the business.

·        Analyse the data collected, across medium to large complex projects/programs without direction or guidance, to evaluate the effectiveness of a solution, and the value it provides to the business

Knowledge and Experience

Knowledge

·        Tertiary qualifications or equivalent experience desirable

·        Desired business and/or technology tertiary qualifications.

·        Desired Lean Six Sigma - Green belt certification or equivalent.

·        A strong understanding of technology and business systems strategically and operationally.

·        Knowledge of project management disciplines and financial services; and

·        Coaching and mentoring skills.

Experience

Essential

3-7 years of business process improvement/re-engineering, data analysis, system functional / non-functional analysis experience and business case preparation experience.  For example:

·        Lead Business Analyst in major end-to-end business process re-engineering or business transformation initiatives.

·        Lead Business Analyst in major information technology delivery projects ensuring solution enables business processes to deliver the desired business outcomes and value.

·        Facilitation of business solution workshops involving participants from senior management to business users.

Preferred

·        Financial industry experience

·        e.g. specific business area experience