Senior Business Analyst - Technical/Functional

Are you ready to take on a pivotal role in revolutionising the way this business utilises technology? Do you thrive in dynamic environments where your skills and experience can drive real change? If so, you'll want to be a part of this awesome project.

About the Organisation:

At the heart of the Project Management Office of this enterprise organisation the common mission is to streamline processes, optimise resources, and foster innovation. The team is seeking a talented individual to join our team and contribute to the success of large and complex programs and projects.

About the Position:

As a Senior ICT Business Analyst, you will play a key role in analysing our organization's business needs, processes, and services to identify opportunities for improvement. Working closely with internal and external stakeholders, you will be instrumental in driving business transformation through effective ICT solutions.

Key Responsibilities of the Role Include:

• Enhance corporate and business systems to align processes with required capabilities.
• Develop compelling business cases to support ICT initiatives.
• Forge strong relationships with stakeholders to identify business needs and potential solutions.
• Conduct comprehensive gap analyses and provide expert advice on proposed solutions.
• Champion continuous improvement and communicate technical issues in clear, understandable language.
• Utilise various techniques to elicit and document user requirements and technical specifications.
• Collaborate with system developers to ensure delivery of solutions meets expectations.

To excel in this role, you'll need:

• Business Analysis certification (e.g., IIBA/CAP).
• Previous Technical/Functional experience with Salesforce application projects.
• Expertise in developing technical requirements for complex applications.
• Experience developing Use Cases, User Stories and conducting workshops.
• Proven track record in technical business analysis across agile delivery models.
• Superior communication and negotiation skills.

Skills & Personal Attributes:

• Motivate themselves to achieve project outcomes.
• Influence and negotiate effectively.
• Think critically and solve problems in complex environments.
• Communicate clearly with stakeholders of all levels and technical backgrounds.
• Manage multiple tasks with competing deadlines.
• Thrive as a team player with a keen eye for detail.

If you're ready to make a tangible impact and be part of an innovative team dedicated to driving positive change, apply now to join the team!

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button.

At Clicks we embrace diversity, inclusion and equal opportunity.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email ***********@clicks.com.au

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