Senior Business Analyst

Australian Citizens residing in Australia only respond.

• Contract start 01 October 2023 to 12 months, 2 x 12 months extensions.
• Australian Citizen, Clearance, Adelaide, Brisbane, Canberra, Melbourne role.

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Services Australia is seeking to identify suitable Candidates to perform the role of Business
Analysts, Systems Analysts and Solution Design Managers up to manager levels to support
the agency to document business requirements, capture business needs, and design, create,
evaluate, and document ICT solutions in new and existing ICT systems.
Business Analysts analyse and integrate information provided by customers, staff,
Information Technology (IT) professionals, executives, and other internal and external
stakeholders. They are responsible for understanding the core needs and requirements of
stakeholders and the agency. Business Analysts often play a central role in aligning the
needs of business units with the capabilities delivered by IT or business activities and may
serve as a translator between stakeholder groups. Business Analysts exercise a degree of
independent judgement and make decisions within defined parameters that rely on skills and
knowledge.
The level of Security Clearance required for a Role will be confirmed at the time of Contract.
Job Title Senior Business Analyst
APS Equivalent Level APS6
Main Duties Duties may include, but not limited to, some or all of the following:
assist in defining and clarifying business needs to inform action plans, solution reports or business cases for consideration by senior staff
liaise with stakeholders to understand, gather, and analyse their requirements and concerns in line with the agency's business objectives
identify potential business needs to recommend improvements for consideration by senior staff and provide analysis, verification, and validation on the recommended improvements
conduct stakeholder analysis to assist in effectively understanding cross business functions
facilitate communication across business units with a range of stakeholders and represent the agency by promoting its interests at a range of forums
assist with managing requirements and communication through scope, traceability, and maintenance
produce documents that may include risk analysis, scope modelling, problem tracking and sequence diagrams
prepare or contribute to change management plans and/or communication plans
participate and perform brainstorming, workshops, prototyping, observation, or interviews, and confirm or report on results
prepare and contribute to clear business and stakeholder requirement documentation including prioritising, organising, and verifying the requirements
examine and organise requirements to record and identify dependencies, relationships, and logical sequences
review project documentation and agency processes to assist with determining deliverables
contribute to risk analysis, identify issues and problem tracking to assist senior staff with the mitigation of potential issues
contribute towards the requirements management plan, including testing and quality checking activities
contribute towards or manage performance reporting activities and/or variance analysis
prepare textual statements, matrices, diagrams, and formal models to contribute to the analysis of requirements
Main skills/attributes Ability to:
Requirements definition and management REQM - Level 3
Software design SWDN - Level 3
Ability to:
communicate effectively and adapt communication styles appropriate to the audience
perform strong research, analysis, apply creativity and problem solve
build and develop internal and external stakeholder relationships
negotiate with and influence others to achieve optimal outcomes
facilitate groups, workshops, and meetings
manage conflict using appropriate strategies and determine issues for escalation
demonstrate system and lateral thinking with a cognitive view
make decisions using good judgement, expertise, and knowledge
establish clear work plans, as well as prioritise workload and timeframes for self and others
Every application requires to address selection criteria as part of application submission.
Please complete the below forms.