We are seeking a Senior Process Business Analyst who will work for a leading utilities organisation, leading and providing Process and Business Analysis services for the successful delivery of the Technology Enablement Program – Service Operating Model stream.
6 months initial contract
Excellent hybrid opportunity
Can be located Vic, NSW or QLD
Responsibilities:
• Process map existing processes, identifying the key stakeholders, and understanding the resources and technologies currently in use.
• Analyse current processes within the Service Operating Model Stream, identifying areas for improvement, and designing optimised processes that align with the cloud implementation strategy.
• Transform "as is" processes into streamlined "to be" workflows, ensuring operational efficiency and strategic alignment helping the program make informed decisions.
• Create detailed process maps and workflows, defining roles and responsibilities, and specifying the technologies and resources that will be used.
• Attend and actively participate and help facilitate project meetings, workshops, design reviews, prototype demonstrations, as required for the project.
• Document the Service Operating Model, including maps, plans, materials, and reports.
Experience Required
• Proven experience as a Process and Business Analyst, preferably within a large scale digital implementation project on-prem to cloud
• Strong understanding of cloud technologies and service operating models.
• Must have excellent communication and stakeholder management skills.
• Proven expertise with process mapping and design tools.
• Knowledge of project management and software development lifecycles and frameworks, particularly Agile.
To be considered please click apply or send your CV to ****@capstonerecruitment.com.au