About Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
Ensures the delivery of the Park Hyatt promise and provides a professional and courteous service to hotel guests at all times.
- To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests.
- To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.
- To be the main point of contact for VIP guests throughout their stay for all requests.
- To prepare and manage daily VIP amenities and for special request guest rooms.
- To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest.
- Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.