Senior Case Worker - Domestic & Family Violence

 Life at Coast Shelter

Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver innovative solutions to address homelessness, violence and poverty to achieve immediate and lasting changes. 

At Coast Shelter, you'll be joining a team of committed staff and volunteers who work to end Homelessness and Domestic and Family Violence within our community. We are bold with ideas and operate with pace and passion.

Coast Shelter employees are innovative professionals who are driven to help make positive change.

The Role

You will be part of our Women & Children Services Team which operates 3 shelters, and a Domestic & Family Violence Rapid Enhancement Program across the Central Coast. Success in the role will demand an understanding of the causes and impact of homelessness and an empathic approach to those in our community who may find themselves on the outer.

We are looking for an outstanding Domestic & Family ViolenceSenior Case Worker to join Coast Shelter’s 28day Domestic Violence Rapid Response (DVRE) Program based on the Central Coast. The position is responsible for the coordination and day to day running of our DVRE program, overseeing strength-based case management to support women and their children into stable and safe housing. The position provides support to Case Workers, providing them with professional development and individual case management coaching and feedback guided by the Service Manager – Adults.

All about you

You have a background and passion for working with Women & Children within homelessness and domestic and Family Violence services. You focus on working within a clear, client centred, trauma informed framework and have a demonstrated understanding of case management with assessment frameworks related to child protection, parenting and family work, Family Violence, mental health and drug and alcohol issues. 

To be considered for the position you must be able to address the essential criteria below; 

• Bachelor degree in Social Work/Science or a related field, or minimum 3 years’ experience in case management, ideally working with Women & Children escaping Domestic Violence
• Advanced casework and assessment experience of working in accordance with person centred practice and trauma responsive care principles.
• Experience and demonstrated ability in providing high quality crisis intervention, case management and advocacy support for people with complex needs.
• Ability to coach, mentor, and collaborate with a range of colleagues to build understanding and knowledge and improve outcomes for clients, with the ability to adapt approach for the audience and encourage reflective practice.
• Proven ability to maintain boundaries and respond to challenging behaviours.
• Excellent communication with proven written and oral communication skills
• Intermediate computer skills and experience using Microsoft Office

Our Values 

• Respect
• Innovation
• Connection
• Trust

Ways we Reward You!

• Competitive Remuneration Package including access to extensive salary packaging offerings
• Professional Development Opportunities
• Values Driven Organisation
• Employee Assistance Program offering free and confidential counselling and support

Call to Action 

If you are passionate about being a leading voice for ending Domestic & Family Violence and bettering the lives of Women and their Children within our services , please click apply and submit a CV together with a cover letter responding to the essential criteria listed above.  

If you are successful in gaining employment with Coast Shelter you must hold a NSW driver license, Covid Digital Certificate, First Aid Certificate, National Criminal Record Check and Working with Children Check.

Enquires: Nemeesha Monaghan People & Culture Advisor 

We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity. Coast Shelter strongly encourage Aboriginal and Torres Strait Islander people to apply.