The Senior Change Manager is expected to manage the operational inputs, processes, and outputs of the change management program of work and provide administrative, technical knowhow to achieve program result in line with the goals of the ACT government policy and procedures.
The Senior Change Manager provides advice and input into the development, implementation and monitoring of plans and activities including communications, stakeholder management, change impact assessments, benefits realisation, business readiness analysis, training, and knowledge transfer.
The position requires a communication and change management professional with experience in transformation programs. The role requires organisational skills, self-motivation, and attention to detail. With additional experience in building capability uplift, an awareness of training principles and a knowledge of the training resources with Train the Trainer Accreditation.
Necessary experience:
- Strong leadership and management skills including demonstrated ability to lead organisational change in a complex stakeholder organisation.
- Extensive experience in the development and implementation of targeted communications for transformation programs, to achieve benefits realisation.
- Excellent written and oral communication skills and demonstrated experience in the development of a range of change and communication materials and business documentation including reports, briefs, and plans.
- High level organisational skills with a proven record for achieving business outcomes working as a part of a team under tight timeframes - plan, schedule, monitor, report on work packages.
- Highly developed problem-solving skills which demonstrate the ability to provide recommendations to address complex workplace issues.