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SalaryWe have partnered with the Queensland Government Insurance Fund branch (QGIF) and are seeking experienced legal professionals to join the team as Claims Advisors and be responsible for the end-to-end processing of a range of personal injury claims.Successful candidates will have experience in a similar role with exposure to claims management under the PIPA, attended conferences, managed litigation, be emotionally intelligent and possess a great customer service standard, with the ability to work autonomously as well as collaboratively part of a team.By working with Queensland Treasury, you will be gaining the opportunity to open doors in your career in an immersive work environment to further develop your skills and expertise of the industry.We are looking for experienced, skilled, and emotionally intelligent individuals, who are seeking to join an established and friendly team and take on a prestigious role with the Government.Who you will be working with?Be part of Queensland Treasury who strive to build a strong economy for all Queenslanders. The QGIF is a self-insurance scheme for Government risks and provides services which identify liabilities on a whole-of-Government basis to ensure the establishment of adequate provisioning to fund claim managements.The role will involve working in a collaborative team, on a portfolio of personal injury claims from the initial assessment and investigation to the negotiation and settlement. You will be reporting to the Director and Claims Manager on a regular basis.QGIF continually strives to provide the best service and support to Government workers that are lodging personal injury claims across Queensland, fostering strong working relationships along the way.Benefits to successful applicant:
- Attractive salary package and a permanent position with Queensland Treasury
- Central location in Brisbane CBD in a modern office building within close proximity to public transport and shops
- Responsibility in managing a diverse range of end-to-end claims that are ever-changing
- A rewarding role where you truly help people with your expertise
- Be part of an experienced and friendly team where a positive and engaging culture is paramount
- Continuous growth opportunities through self-learning and personal development to further progress your career
- Managing end-to-end insurance claims across various classes of insurance in the personal injuries space
- Investigating and analysing cases to determine liability, causation and quantum, establishing adequate and precise claims estimates
- Working with a range of stakeholders and external parties, attending conferences and managing litigation to resolve claims
- Negotiating the appropriate direct settlement of claims and approve legal and other expenses in regard to delegations
- Representing the organisation at settlements, court hearings, conferences and negotiations
- Preparing reports, summaries and submissions with respect to claims
- Experience managing personal injury claims under the PIPA
- A robust understanding of liability and causation principles, with the ability to assess personal injury claims and manage litigation
- Ability to deliver a high-level of customer service with emotional intelligence and attention to detail
- Can work well both autonomously and effectively in a team to accomplish organizational goals
- Leads by thinking critically and strategically to make insightful decisions
- Takes the initiative to produce a consistent quality of work through governance and risk management and is self-motivated
- Eager to build professional relationships to enable the collaborative delivery of customer-focused outcomes
