Senior Client Manager - Syd

We are searching for a talented Senior Client Manager to join our Sydney studio.
...have you worked in the world's best agencies?
...do you have outstanding FMCG client management experience working with global brands?
...are you ready to level up?
If this sounds like you, we'd love to hear from you!
ABOUT US:

• 360+ strong global design agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.
As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.
At Bulletproof we have three core beliefs:
GREAT IDEAS CHANGE THE WORLD...
We believe in the power of design to influence human behaviour, affect change and pierce conventions.
PEOPLE MAKE THE DIFFERENCE...
That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.
STAY NAÏVE…
We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.
ABOUT YOU:
As a Senior Client Manager, you will work as part of the client services team supporting and in partnership with a Client Director and Client Partner. You will be responsible for the successful day-to-day running of projects whilst building strong relationships with clients and team members alike.
ABOUT THE ROLE:
Your main duties and responsibilities will include:

• Organising and attending client meetings; creating and leading presentations with precision and confidence
• Being the key agency lead across a number of levels and brands, building trusted and collaborative partnerships with clients
• Overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
• Confidently presenting and discussing briefs, feedback, proposals and financials with a client team
• Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
• Managing the delivery of design projects and workflow, ensuring work is completed to the highest standard to meet client timelines and budgets
• Leading and overseeing the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues
• Developing and managing project timelines and detailed proposals
• Taking responsibility for the weekly management of billings, forecasting and client purchase orders broaden your understanding of the client service discipline required
• Strategically contributing to brief content, audits, presentations and pitches

Requirements
WHAT YOU SHOULD HAVE:
If you tick all of the boxes below, we could be a perfect match!

• A keen and can-do attitude
• Outstanding client management skills
• Excellent communication skills
• Impeccable attention to detail
• Ability to work in a fast-paced environment; be flexible and responsive
• Ability to work in a team to support the agency offices and departments
• Good commercial acumen

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!
Benefits
Competitive benefits package