AddressWhy you'll love working for Hilton!
- Access to the world's best Team Member Travel Program with highly discounted rates
- Hybrid role with flexible work opportunities
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
What will I be doing?
Based in Sydney, you will have the responsibility for delivering market leading commercial performance in the region. You will be accountable for the development and execution of a commercial strategy and plans to maximise revenues over the short, medium and long term. This role leads and drives relentless focus on delivering commercial targets and growing market share across Australasia.
You will be responsible for the hiring and development of the next generation of this regions' leadership, and demonstrates leadership that ensures all aspects of the commercial operation are aligned with our Hilton Strategic Priorities and that teams exemplify the Hilton Values in how they operate every day.
As the Senior Commercial Director, Australasia, you will be responsible for performing the following tasks to the highest standards:
Business Acumen
- Partner with the Vice President of Operations Australasia as the commercial 'arm' of their business.
- Support hotel openings from a Commercial perspective to make full use of the Commercial engines including Revenue Management Consolidated Center (RMCC) and RezMax.
- Translate organisational goals and priorities into performance standards for the Commercial Services Australasia team.
Setting Strategy
- Responsible for the creation of short, medium & long term Commercial strategy and plan to deliver sustained above market top line performance across Australasia.
- Communicate clear strategy and performance against our strategy and initiatives.
- Gain buy-in and support for the relevant strategies and key initiatives required to deliver the strategy from senior stakeholders.
- Lead strategic planning across the Commercial Services team in Australasia to advance the Company goals while ensuring the communication of key messages to internal and external stakeholders.
Executing for Results
- Lead negotiations with 3rd party suppliers as and when necessary.
- Collaborate with the above property sales and marketing, eCommerce in Australasia together with the respective Commercial heads in APAC & Global Functional Heads.
- Ensure all Commercial initiatives are planned adequately and managed properly through to delivery.
- Ensure that the Commercial team in Australasia is integrated in its approach to increasing RevPAR and Market Share.
Leading Teams
- Lead through an enterprise mindset, maximising the network in order to effectively communicate both regional and above property commercial support.
- Ensure the Commercial Services teams in Australasia provide adequate support to all on property teams.
- Maintain and develop talent across Australasia on property and above property to ensure the highest level of performance is achieved as well as planning for future succession.
- Maintain adequate succession plans to ensure that our team is 'future-proofed'.
Building Relationship and Using Influence
- Develop strong relationships with key Commercial Partners in Australasia, further strengthen our commercial performance.
- Maintain excellent relations and ensures coordination with the Commercial Services APAC team to enable collective effectiveness.
- Maintain strategic alliances with Global Database Management, HRCC, Distribution & Channel Management, and other important Distribution centers.
- The role will attend property visits, corporate & ownership meetings, budget & forecast reviews.
- Strengthen owner relationships in order to effectively communicate the Australasia Commercial objectives and priorities.
What are we looking for?
- Strong relationship building skills and experienced working in a matrix organisation
- A Degree level qualification or equivalent relevant experience
- 10 years of experience in a related field
- 6+ years of management or supervisory experience
- Dedication, passion, and in-depth knowledge of the lodging business or similar industry
- Strategic thinker while translating financial goals into operational plans
- Dynamic, innovative and creative in finding business solutions
- Ability to navigate a rapidly changing business environment where numerous regulatory & government bodies may interpret the law inconsistently while having conflicting agendas
- Excellent presentation, public speaking skills; written & communication skills
- Fluent in English communications
- Strong Australasia business experience
- Capable of working in an environment where skill sets and experience can fall significantly short
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 15+ years of related experience
- 8+ years of management or supervisory experience
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