SYSTRA is a global engineering consultancy that provides services across transportation, technology, and security sectors. With more than 9,000 professional employees, our engineering capabilities ensure we deliver world-class, safe, and sustainable solutions to projects around the world.
When you join SYSTRA ANZ you can expect to be part of a connected, passionate team that are motivated to find innovative solutions. SYSTRA ANZ is committed to fostering a diverse and inclusive workplace that values difference. We provide a collaborative environment, supporting our employees to achieve career goals and maximise their potential.
The opportunity:
Reporting to the Security and Technology Solutions team, the Senior Consultant - Service Delivery plays a pivotal role in providing project management services to support the delivery of engineering scopes within Defence. In this role, you will collaborate closely with relevant Defence stakeholders in the Maritime space to ensure objectives are met in accordance to specified requirements. The key responsibilities will include, but are not limited to:
- Manage project members by identifying customer needs and resolving issues.
- Oversee Service Delivery within the business context.
- Build partnerships and liaise with team leaders to determine the company's services, delivery criteria, and solutions.
- Manage timesheets and burn rates.
- Perform administrative tasks to support the project, such as reviewing CV's.
- Assess customer feedback and creatively establish, improve, and refine services.
- Organise deliverables and ensure service deadlines are met.
About you:
This is our desired list of qualifications and experience, but please do not be discouraged if you do not meet all of them. We value your unique strengths, your willingness to learn, and your aspiration to achieve success.
- Bachelor of Engineering, or equivalent with industry experience.
- Experience across project management and Service Delivery in Defence consulting.
- Familiarity with industry standards and regulations.
- Strong problem-solving skills and attention to detail.
- Excellent leadership, communication and teamwork skills.
- Ability to effectively utlise Microsoft Power Apps
- Successful applicant must hold NV1 Defence Security Clearance
Benefits of working at SYSTRA:
SYSTRA offers a range of benefits to our employees. We provide ongoing opportunities for professional development, including support to obtain Chartership status, and continuous learning and development programs. Additionally, we cover the cost of professional memberships and subscriptions. We understand the importance of work-life balance and offer flexible working options, as well as paid parental leave. Our workplace culture values diversity and inclusivity, and we are proud to be Work 180 endorsed. We also offer generous employee referral incentives to reward and recognize our employees.
At SYSTRA ANZ we value diversity of thought and experience. We encourage applications from Aboriginal & Torres Strait Islanders and people from diverse backgrounds.
Our values are centered around Connected Teams, Excellence and Bold Leadership