Senior Product Business Analyst

The Game Changers:At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.The Purpose:
As a Senior Business Analyst, you will have the opportunity to contribute to our ambitious goals. You will work closely with cross-functional teams, including product managers, industry, and external stakeholders, to define business requirements. Your insights and recommendations will be instrumental in developing innovative payment solutions and improving user experiences.You will be responsible for:Data and Analytics

• Gather and define end-to-end product requirements, considering industry needs.
• Identify opportunities for process improvement and efficiency gains
• Conduct detailed gap analysis of business processes, systems, and data
• Collaborate with stakeholders to gather and document business requirements

Risk Management and Gap Analysis:

• Provide support for risk management activities.

Documentation

• Document business requirements, processes, and feedback.
• Develop and maintain project documentation such as business requirements, functional and technical specifications, and user manuals
• Supporting product analysts in the development of collateral or documentation

Team

• Working with product managers, product analysts and project managers
• Contributing to an environment where team members feel valued, motivated, and empowered

In order for you to be successful in the role, you’ll have:

• Proven experience as a Business Analyst, preferably in the payments, payroll, superannuation or government
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience with product management methodologies and tools
• Ability to work collaboratively in a cross-functional team environment
• Understanding of user-centered design principles and methodologies
• Knowledge of market research techniques and data analysis
• Ability to prioritize and manage multiple projects and tasks

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.AP+ are not partnering with Recruitment agencies for this role.