Senior Credit Controller

When you join Kyocera Document Solutions Australia, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

As the Senior Credit Controller, you will play a crucial role in managing customer accounts and fostering relationships, utilising your expertise to effectively reconcile outstanding balances and address discrepancies. 

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, and to influence change doesn’t come around every day.

The Role 

We are seeking a Senior Credit Controller to join our Head Office Finance Team. Reporting to the Credit Manager, you will be at the forefront of our financial operations, overseeing the day-to-day management of customer accounts. Your responsibilities will include reconciling outstanding customer balances, supporting customers with Kyocera balance discrepancies, and proactively monitoring accounts on stop credit. Additionally, you'll assist in preparing monthly reports, providing exceptional service by supplying customers with necessary documentation, and contributing to the overall success of our finance team. Your commitment to quality, compliance, and customer satisfaction will make you an integral part of our growing organization.

About you:

• Manage the collection and reconciliation of outstanding customer accounts.
• Support customers with reconciliations between the Kyocera balance and customer records.
• Monitor customers on stop credit (over credit limit, outside payment terms, or payment with order).
• Liaise with other departments to facilitate collections (orders, contracts, sales, and service).
• Escalate customer issues or overdue accounts to the Credit Manager in a timely manner.
• Assist Credit Manager in the preparation of monthly reports.
• Provide customers with copies of outstanding invoices and/or statements.
• Assist with the processing of payments received and allocate receipts as required.
• Follow up on customer remittance advices for amounts received.
• Maintain collection notes in the ERP system.
• Promote good relationships with customers.
• Support other assigned ledgers in the absence of team members.
• Minimum of 5 years’ experience in a similar credit and collections role. 
• Excellent communication skills. 
• SAP/S4 Hana desirable. 

If you are a seasoned credit and collections professional with a passion for excellence, we invite you to join our dynamic team. Please send a copy of your resume with a short cover letter explaining why you are the right candidate for the role.

Kyocera is an Equal Opportunity Employer, offering attractive employee benefits and an enjoyable working environment.  We are committed to maintaining a diverse workforce.  We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.