AddressAbout the business
Established in 1996, Pattersons Insurerbuild has been servicing the Insurance Industry for over 28 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm and malicious damage.
Our Team
Our people can be proud that, as a leading insurance repair builder we provide a critical service in times of need.
If you are customer-focused, have worked in the construction industry then please consider this exciting and challenging role.
About the role
As a Commerical Estimator, you will be managing relationships between insurance providers and ensuring quotation works are delivered on schedule, safely, and to a high standard. Providing a high level of customer service through the claim process.
Skills and experience
- A building related trade background or tertiary qualification in building and construction (or related discipline) is essential.
- 3-5 years previous estimating experience with at least 2 years in the insurance repair industry
- Detailed knowledge of domestic Insurance Industry and procedures
- Ability to provide accurate and detailed cost estimates on large loss and major loss claims
- Demonstrated experience in large loss insurance estimating and quotations.
- Ability to quote both insurance and commercial works and manage competing priorities.
- Sound knowledge of construction methodology, trades, materials and costs.
- Strong time management skills, including the ability to work under pressure and adhere to strict KPI's.
- Demonstrated experience working in a fast-paced team environment with the ability to manage competing priorities with a calm and professional approach.
- Strong systems, operational and reporting skills with a willingness to work flexible hours and be adaptable to changed routines from time to time.
- Be familiar with WHS practices, legislation and regulations
- Strong negotiation skills with excellent decision-making skills.
- Excellent computer literacy with experience to Prime platform an advantage but not essential.
- A current driver's license with a clean driving history
Roles and Responsibilities
- Carry out site assessments to determine cause of damage and return accurate reports, scopes of work and estimates in accordance with strict KPI's.
- Compile and submit tender packages in accordance with client requirements.
- Proactively ensure any discrepancies with quotations of projects are identified and addressed
- Identify and discuss any apparent trends regarding pricing
- Analysis of potential cost savings, gains, losses & profitability
- Keep customers informed regularly and respond to customer queries with diligence and professionalism
- Maintain service levels under times of increased work volume, particularly during major events/storms.
- Ensure all quotes allow for and conform to legislative and contractual Workplace Health and Safety (WHS) standards
- Develop relationships with key clientele in the Insurance and further market
- Adhere to insurance company and internal policies, KPI’s, and standards
- Assist customer service staff with client related queries
Benefits and perks
- A fully maintained company vehicle, mobile phone and laptop will be provided.
- Patterson's are a reputable insurance repair builder with great career prospects
This role will be subject to a successful National Police Check.
Occasional interstate travel to other offices, to assist in the increased workloads following major events may be required.
If you feel you have the required skills along with a customer focused and pro-active manner, please APPLY NOW.
Pattersons are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.
Please visit our website for more information about our company www.insurerbuild.com
All applications are strictly confidential.
Recruitment Agencies – We will not accept unsolicited resumes
