Address- Lead the charge in overseeing day-to-day office operations, contributing to a vibrant, organised and fun workplace
- Oversee general housekeeping, maintenance, cleaning, security, and office supplies
- Chatswood based role in pet-friendly office
Do you take pride in juggling multiple tasks and ‘wowing’ others with your meticulous organisation? Passionate about pets and their people? At PetSure we are fast-paced, passionate about our customers, and doggedly focused on improving pet healthcare moments.
Our day job is to help pets and their people get the care, protection and peace of mind they need to live their best life. Every day, we come together to make the world better for pets and their people.
By joining our team, you will be working with likeminded humans who have a love of pets and making a difference. This is a role which offers variety and challenge, and you’ll be surrounded by good, smart, fun, driven, authentic people and adorable pets.
What you’ll do
The Senior Facilities Co-ordinator is responsible for managing PetSure’s Head Office, based in Chatswood, NSW, overseeing matters such as general housekeeping, maintenance, cleaning, security, and office supplies. We are a tennant in a building holding the bottom two floors. You will liaise with building management to ensure Head Office is safe, compliant, and runs smoothly.
The role contributes to ensuring PetSure Head Office is the place of choice for pet-lovers, and proactively manages processes that support a pet-friendly and collaborative workplace that enhances productivity. The role reports to the Executive Assistant to the CEO, responding to a variety of employee requests and oversees scheduled maintenance and health, safety and employee wellbeing activity.
The role works across all PetSure teams and works closely with internal and external parties, working to solve any issue, while overseeing leasing arrangements to ensure compliance.
Specifically, on a day to day basis you would be accountable for;
- Proactively address and schedule facilities matters such as coordination of maintenance, cleaning, health, and safety and general housekeeping
- Plan and manage office repairs and maintenance
- Consideration of our workspaces, identifying opportunities for improvement to uplift collaboration and productivity
- Help implement, maintain & optimise facilities related systems, including employee access and people/pet booking systems
- Provide support to the Executive Assistant to the CEO as required
- Monitor and contribute to the development of the Facilities budget
- Communicate internally on Head Office activities as they relate to facilities
- Assist with coordination of events & significant meetings including room set up, vendor liaison & ordering of catering
What you’ll bring
- Demonstrated understanding of facilities management, including building services and compliance regulations
- Knowledge of commercial leasing arrangements
- Excellent communication skills
- Ability to prioritise, multi-task and manage multiple projects concurrently
- Knack for problem solving
- Ability to exercise sound judgement and work autonomously
- Strong interpersonal and relationship management skills
- Passionate about PetSure’s purpose
Want to love where you work? Join us!
We have amazing people, a great culture… and pets everywhere. Together, they make this a really great place to be. Here’s some of the awesome benefits you’ll get to enjoy as part of the PetSure team:
- An inclusive and supportive culture that supports career development and flexibility, including our fully paid 18-week gender-free parental leave
- Access to our wellbeing program which includes webinars, health checks, on site lunches
- Personal and professional development through our customised learning platform
- Paid leave for your birthday and a wellbeing support day (a day out of the office to support your wellbeing or to volunteer for a cause or passion close to your heart)
- And because pets are at the heart of everything we do, your pet insurance premiums are on us too!
About PetSure
Firstly, we are an insurance underwriting management agency that has at its core, a team of passionate pet people committed to working with veterinary teams to help provide the best possible healthcare outcomes for pets and their owners. This underwriting component of our business powers the pet insurance propositions of more than 25 brands, including some of Australia’s most recognisable and prestigious brands, such as IAG, Woolworths, RSPCA, Petbarn, Guide Dogs, Medibank, Bupa, HCF and AA in New Zealand.
Beyond insurance underwriting, PetSure as an administrator has proven itself a leader in pet insurance claims processing. Assessing over a million claims from across Australia and New Zealand each year.
Excellence in administration services is also the goal of our third business arm, the financial technology solution GapOnly™. GapOnly™ is a paperless claims service whereby a customer can obtain claims approval within minutes, without ever leaving the veterinary surgery. GapOnlyTM is transforming the claim and claim pre-approval experience with less out of pocket expenses for the Pet parent, available in 600+ Vet clinics and specialist hospitals Australia-wide.
Want to strive, win and grow? Apply now.
PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.
