Senior Ict Business Analyst

2 x Senior ICT Business Analysts

• Mitchell, Canberra ACT
• Ongoing, Full time
• $136,696 - $161,276 + 15% super
• Starting ASAP

The Opportunity:

Are you someone with great attention to detail, problem solving skills and loves working as part of team to achieve results? Icon Water has an exciting opportunity for two proactive Senior ICT Business Analyststo join our fantastic team within the Digital Technology Group.

These roles have responsibility for supporting staff transition to new ways of working, focussing on systems and processes relating to Icon Waters’ Digital environment which includes OT, Cloud and on-premise based platforms.

• Working with the Project Manager, Digital Delivery the key responsibilities for these roles include:  
• Managing business challenges, objectives and interdependent activity with minimal supervision.
• Providing key critical input from clients and business subject matter experts.
• Establishing a strong working relationship with each client based on clear expectation-setting and building of mutual trust.
• Ensuring that customer business objectives and scope are well defined and understood by all stakeholders.
• Identify, investigate, document and analyse business processes, procedures and work practices.
• Supporting the production of risk mitigation plans for any significant potential risks.
• Supporting stakeholders in the adoption of changes associated with new systems.
• Identify and evaluate inefficiencies and recommends optimal business practices, and system functionality and behaviour.
• Creating user and trainer documentation and conduct formal training. 
• Developing functional specifications for use by system developers.
• Using data and process modelling techniques to create clear system specifications for the design and development of system software.
• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process.
• Working within and supporting the Icon Water environment and culture.
• Assisting in the improvement of Icon Water project processes, documentation, and templates.

Our ideal candidate will possess:

• 10+ years’ experience as a Senior ICT Business Analyst 
• Tertiary qualifications in IT, Business or related discipline 
• Exceptional written and verbal communication skills
• Excellent active listening skills and attention to detail
• Ability to produce high quality stakeholder communications.
• Able to manage multiple deliverables simultaneously and with minimal supervision.
• Experience in business re-engineering and process design
• Experience in engaging, influencing, negotiating, and collaborating with a range of business stakeholders to develop ongoing working relationships that achieve positive outcomes.
• Experience in complex, dynamic, fast paced environments where new problems and issues frequently arise which require new methods to be created.
• Knowledge of risk and quality management practices in an ICT project context 
• Knowledge of the business of a regulated utility, its structure and operations

Why work with Icon Water?

At Icon Water we offer great employee benefits, flexible working options and career development opportunities. 

We offer attractive remuneration, income protection insurance, purchased leave scheme to take additional annual leave each year, employee awards programs, an equity and diversity network, free gym membership, an employee assistance program, paid parental leave, salary sacrifice options, free flu injections and study assistance.

Apply now:

If this role takes your interest, please log on to our recruitment portal and:

Submit your resume & cover letter via our recruitment portal clearly addressing how you meet the requirements of the role.

For more information about this role contact Nick Miller on 0436931***

Closing date – 6 March 2024