Address- $63.14 - $71.93 p/h + Super
- 3 Month Contract
- Canberra / WFH
We are seeking a highly motivated Investigation Officer to work collaboratively within a team environment. The successful applicant will undertake receipt, assessment and investigation of notifications and complaints under the Education and Care Services National Law (ACT) (National Law) and the Children and Young People Act 2008 (CYP Act).
The position will operate in combination of flexible work environment, with some work able to be completed from home.
Key accountabilities include:
- Demonstrate professional, proactive, accurate, efficient, and confidential customer and regulatory focused services to wide range of internal and external stakeholders.
- Provide comprehensive and sound reports and recommendations for Triage and Case Management committee and all corresponding compliance actions and outcome.
- Document evidence in investigations of notifications and complaints in accordance with record management requirements
- Conduct investigations, interview relevant parties, draft witness statements and correspondence relevant to investigations
- Receive, assess, and investigate notifications and complaints made to ECRS pursuant to the National Law, the Education Act and the CYP Act
- Assist in the development and reviews of relevant policies and procedures.
- Demonstrated ability to manage a diverse, high-volume caseload and the ability to plan and prioritise work to meet agreed deadlines and organisational requirements.
- Demonstrated experience in conducting investigations, monitoring activities in a regulatory framework, and analysing complex matters in an investigation framework.
- Demonstrated well-developed written skills including the development of written reports, administrative decisions, statutory actions, and general correspondence.
- Certificate 4 or Diploma in Government Investigations (highly desirable), a relevant discipline or equivalent experience.
- A current driver’s licence.
Additional information
- $63.14 - $71.93 p/h + Super
- 3 Month Contract
- Canberra / WFH
