Senior Lead, Insights And Analytics

Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryJob Summary:Light & Wonder ANZ are looking for a Senior Lead with strong experience in Insights and Analytics, including data management, data quality, data modeling, reporting & visualization, and customer segmentation.Duties and Responsibilities:Data Management: Take responsibility for developing and maintaining data accuracy and completeness.Data Quality: Collaborate with cross-functional teams to identify and resolve data quality issues, ensuring data integrity and consistency.Data Modelling: Create and maintain data models, ensuring data accuracy and consistency across various data sources.Analysis: Proficiently collect and analyse extensive and complex datasets using a range of analytical tools and techniques.Reporting and Visualisation: Create reports and produce visualisations through BI tools to effectively communicate insights to key stakeholders, including executives and various teams.
Insights and Trend Identification: Identify trends and patterns within data sets, interpret data to drive actionable insights that enhance customer, product, sales and business outcomesCustomer Segmentation and Market: conduct analysis to determine market segments, devise and implement customer behavioural analysis and provide actionable insights, devise execution on Insights and post-implementation performanceCustomer and product analytics: conduct analysis to form the basis for continuous optimisation of customer product propositions, contribute to initiatives designed to understand key behaviors that drive customer acquisition, engagement and retentionVOC: Support, plan & implement insights program to address anticipated information needs across the value chain. Contribute to evolving our VoC program by focusing on customer data analysis to draw actionable Insights and recommendations.Documentation: Develop and maintain documentation that supports data analysis processes and methodologies.Collaboration: Collaborate effectively with other teams to develop and implement data-driven strategies that promote growth and streamline operational efficiency.Staying Informed: Stay up-to-date with the latest trends and technologies in data analysis, identifying opportunities to utilise new tools and techniques to enhance data analysis capabilities.Experience, Education and Qualification:Relevant Tertiary Qualifications: Possession of appropriate tertiary qualifications in Business Analytics.Proven Data Analysis Experience: Demonstrated experience leading insights to deliver business outcomes and business data analyst or in a similar role, with a proven track record of analysing extensive and intricate datasets.Strong Analytical and Data Visualisation Skills: Proficiency in analytical skills and data visualisation, including experience in statistical analysis and predictive modelling.Advanced Microsoft Office Skills: Advanced proficiency in Microsoft Office, including Excel, PowerPoint, and Word.Excellent Communication Skills: Outstanding communication skills, both written and oral.Simplifying Complex Information: Ability to break down complex information and present it in a simple and effective manner.Working Conditions:The work conditions are representative and typical of similar jobs in comparable organisationsMay require domestic and international travelLight & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a background screening.This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.Workplace Health & Safety:Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplaceEnsure compliance with safe work practicesEnsure not to put self and others at riskUse and maintain equipment properly and ensure that the work area is free of hazardsReport all incidents, injuries and near missesReport any hazard or accident to the supervisor or manager as soon as it becomes apparentAdvise your manager if you do not believe you have the skills, training or equipment to safely perform your duties(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.Qualifications